1. Pack efficiently and according to CATSA and TSA guidelines.
1.1. Inspect customer's luggage and makes sure all items are CATSA/TIA compliant, and within weight limit
1.1.1. Customers should know items prohibited and allowwable items in carry-on and checked luggage.
1.1.2. Use clear bag for your small liquids under 3.4oz
1.1.3. Checked luggage could gets delayed. Always keep essentials and a change of clothes in your carry-on.
2. Choosing Transportation to the Airport.** Objective:
2.1. Highlight the importance of choosing reliable transportation
2.1.1. Drive and park at the airport
2.1.2. Take a schedule airport shuttle
2.1.2.1. Reliable and cost effective
2.1.3. Use a ride-sharing app close to departure time
3. Navigating through security efficiently.
3.1. Scenario: You are at the airport security line.
3.1.1. Join the regular security line with your laptop in a bag.
3.1.1.1. Choice 1: Captain Sky reminds you to remove your laptop for scanning separately unless you have TSA PreCheck.
3.1.2. Use the TSA PreCheck lane if you have it.
3.1.2.1. Choice 2: Excellent! PreCheck speeds up the process significantly.
3.1.3. Try to skip ahead in line explaining your flight is soon.
3.1.3.1. Choice 3: Skipping the line isn't allowed, and it’s important to respect the process and other travelers.
4. Utilize waiting time productively and stay prepared for boarding.
4.1. Scenario: You've cleared security and are now waiting at the gate.
4.1.1. Listen to music and relax until boarding starts.
4.1.1.1. Choice 1: Relaxing is fine, but Captain Sky suggests also staying alert to announcements.
4.1.2. Keep an eye on the gate information and listen for announcements.
4.1.2.1. Choice 2: Perfect! Staying informed means you won’t miss important updates about your flight.
4.1.3. Leave the gate area to shop at nearby stores.
4.1.3.1. Choice 3: Shopping is risky as you might not hear announcements and can lose track of time.