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Knowledge Base by Mind Map: Knowledge Base
5.0 stars - 2 reviews range from 0 to 5

Knowledge Base

Documentation

Products

Manuals

Implementation

WBS Template

Packages

Process Maps

Support

SLA

SR

Training

Schedules

Courseware, Presentations, Outline, Handouts

Employees

Assessment

Profile

Accountability Forms

Position Charters

Attendance

Memos

Trainings

Evaluation

Incentives

Clearance

Questionnaires

ID

User Accounts

IT Services

Network connectivity, WAN/Internet Gateway, LAN Network access, Client VPN/Roadwarrior access, LAN-to-LAN VPN

File/print, Network file services, Windows network services, Printer sharing, Webfolders

E-mail

Perimeter Security, Mail Antivirus, Mail Antispam, Mail Archiving, External Firewall, Content Filtering, Intrusion Detection/Prevention, Web Access Control

Business Continuity, Multi-WAN/Network Failover, Storage redundancy/RAID, Mail Backup, File Backups over LAN

Network monitoring and management, Systems Monitoring, QoS/Bandwidth Management, Network Proxy/Content Caching

Application/DB/Web Services, DB Creation, DB Backup, Web Hosting

Assets

Hardware

Configuration

Assignments

Warranty

Software

Sourcecode, Branches

Packages, Builds

Releases, Versions

Network

Domain Management, Domain registration/renewal/transfers, DNS services

Public IP addresses

Private IP address assignments

Network Topology

Office Equipment

Warranty

Purchase Order Reference

Inventory

Furnitures and Fixtures

Inventory

Assignments

Partners

Contracts

Profiles

Brochures

Whitepapers

Presentations

Price Lists

Contractors

Profile

Contracts

Projects

Internal Reports

Admin

Requests, Overttime, Undertime, Official Business, Leave

Financial Reports, AR, AP, Financial Statements

Asset Inventory

BizDev

Sales Reports

Commission Reports

Consulting

EVA

Milestone Reports

Completion Reports

Productivity Reports

Development

Milestone Reports

Feature Requests

Roadmap

Productovity Reports

Management

Business Plan

Financial Reports

Budgets

Forms/Templates

Accounts

Contacts

Opportunities

Proposals

Contracts/Conforme

Products

Projects

Services

Training

Projects

RFPs

Project Plan/SRS, WBS

Minutes

Training

Resources, Contractors, Employees, Software, Version, User Manual, Technical Manual, Network and Hardware

Incidents

Problem

Change Request