Amazon's Leadership Principles

Amazon's cherished leadership principles: something to learn and emulate?

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Amazon's Leadership Principles by Mind Map: Amazon's Leadership Principles

1. Put Customers First

1.1. start with the customer, work backwards

1.2. earn their trust

1.3. be obsessive (in a good way!)

2. Take Ownership

2.1. think long-term

2.2. look beyond your own dreams

2.3. never say "that's not my job"

3. Invent + Simplify

3.1. expect innovation

3.2. clarify

3.3. simplify

3.4. look for ideas everywhere

4. Be Right

4.1. a lot!

4.2. good judgement

4.3. good instincts

5. Have High Standards

5.1. bordering on unreasonable

5.2. drive team forward

5.3. fix problems once and for all

6. Hire + Nurture Best Talent

6.1. raise the performance bar

6.2. recognize the best

6.2.1. give them opportunities to shine

6.3. coach / mentor

6.3.1. make them leaders too

7. Think Big

7.1. bold direction

7.2. inspire results

7.3. think differently

7.4. be forward-thinking

8. Take Action

8.1. speed matters

8.2. take calculated risks

9. Be Frugal

9.1. spend money on things that matter

9.2. be resourceful

9.2.1. do more with less

9.2.2. invent new ways

9.3. be self-sufficient

10. Be Self-Critical

10.1. come forward with problems

10.2. benchmark against the best

10.3. it's human to make mistakes

11. Earn Trust

11.1. be open-minded

11.2. listen (not just hear!)

11.3. be humble

12. Dive Deep

12.1. the devil is in the details

12.2. never miss the big picture

12.3. audit yourself

13. Have a Backbone

13.1. challenge decisions

13.2. strong convictions

13.2.1. don't compromise

13.2.2. commit wholly

13.3. be respectful at all times

14. Focus on Results

14.1. quantity

14.2. quality

14.3. timely

14.4. never settle for less