Contemporary software applications
by Ismail Adehayo Bashiru Attah (2412225)
1. customer support and Helpdesk:
1.1. zendesk
1.2. Freshdesk
1.3. Intercom
1.4. LiveChat
2. Business intelligence and Analytics:
2.1. Tableau
2.2. Power BI
2.3. Qlik sense
2.4. IBM Cognos
3. human Resources Management (HRM)
3.1. namely
3.2. Zenefits
3.3. workday
3.4. BambooHR
4. Accounting and Financial Management
4.1. Quickbooks
4.2. Xero
4.3. Freshbooks
4.4. Sage 50cloud
5. customer Feedback and Survey tools
5.1. Qualtrics
5.2. Googles Forms
5.3. surveyMonkey
5.4. Typeform
6. Communication and collaboration
6.1. ack
6.2. Google workshop
6.3. Microsoft Teams
6.4. Zoom
7. Project Management
7.1. jira
7.2. Monday.com
7.3. Asana
7.4. Trello
8. Customer Relationship management (CRM)
8.1. Zoho CRM
8.2. Freshworks CRM
8.3. HubSpot CRM
8.4. Salesforce
9. Enterprise Resource Planning (ERP)
9.1. Sage Intacct
9.2. Oracle Netsuite
9.3. Epiocor ERP
10. Marketing Automation
10.1. Pardot
10.2. Marketo
10.3. Mailchimp
11. Inventoty Management:
11.1. zoho Inventory
11.2. TradeGecko
11.3. inFlow inventory