Strategies for implementing trauma informed practice
by Ema Tokolahi
1. Safety
1.1. for the workforce
1.1.1. non-judgemental/empathic managers/less focus on perfectionism
1.1.2. access to support services for staff and more sick/mental health leave
1.2. for clients
1.2.1. welcoming environment
1.2.2. flexibility e.g. with appt times/environments/ppl present
1.2.3. ensure client feels heard/understood/validate
2. Trustworthiness
2.1. be available
2.2. follow through
2.2.1. apologize if we can't