ELIG Communication & Collaboration requirements

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ELIG Communication & Collaboration requirements by Mind Map: ELIG Communication & Collaboration requirements

1. Audience

1.1. External

1.1.1. To whom? Commercial Organisations Public Sector Organisations Individuals Partnerships Media

1.1.2. About what? Disseminating information Gathering information Lobbying Getting support Details of events

1.2. Internal

1.2.1. To whom Workgroups Web 2.0 Taskforce Public Policy Group 'Marketing' (not yet formed) Research (not yet formed) Accreditation (not yet formed) Secretariat Cross-membership Advisory Board

1.2.2. About what? Disseminating information Gathering information Lobbying Getting support Details of events Participation Required actions Networking Inter-company cooperation

2. e-mailings

2.1. 'Push' - Broadcast to general and/or specific populations with information/non-urgent messages

2.2. Internal?

2.3. Info Gathering, Coordination, Dissemination, RFCs

3. Communication & Collaborative tools

3.1. Newsletters

3.1.1. 'Push' Quarterly/Biannual format, combining review with news of ELIG agenda in the coming period

3.1.2. Internal and External?

3.1.3. Dissemination, Event information, News

3.2. Website information

3.2.1. 'Push/Pull' includes substance of emails and newsletters but more permanent in nature. Includes links to ELIG members, projects and ext. partners.

3.2.2. Includes a Blog?

3.2.3. External?

3.2.4. Lobbying, Dissemination, Advocacy, Event Information, RFCs

3.3. Collaborative online workspaces

3.3.1. Bounded spaces, with sunrise and sunset to allow a small group to collaborate on specific tasks. Outputs may be used emails, newsletters and on the website

3.3.2. Internal teams

3.3.3. Dissemination/Gathering

3.4. Twitter

3.4.1. 'Pull' channel to promote ELIG events and projects. Encourage use of appropriate hashtag #ELIG (??) to collate and track ELIG tweets

3.4.2. External?

3.4.3. Dissemination & Conversation

3.5. LinkedIn

3.5.1. 'Official' member site. Encourage ELIG members who are also on LinkedIn to join.

3.5.2. External

3.5.3. Gathering/Dissemination

4. Issues

4.1. Lack of a common platform

4.1.1. I believe someone mentioned Joomla. I've used this before - it may well do a good job for ELIG. - Paul

4.2. Manpower

4.2.1. Limited. Joomla does remove the need to have technical expertise to add/manage content on a site.

4.3. Decision making processes

4.3.1. Does this relate decisions about which channel/tool is most appropriate for any given communication/collaboration activity?

4.4. Clarity of roles

4.5. Buy-in

4.6. Policy Development - Once some agreement re: the issues has been reached publish the guidance in easily available policy documents - Paul

4.7. Expectations of Interactivity. Is it reasonable to expect much interactivity/response to comms? How might we improve response levels? - Paul