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White papers, articles, etc.

Vision Critical's "Do better for your customers: 5 business lessons from patient communities"

Bridgespan's "From Input to Ownership"

CNS Foundation's "What is a Citizen Scientist" post

David Allen's "The Threefold Nature of Work"

On the subject of delegating

roughly 3-minute video introducing some interesting work done by Julian Birkenshaw (London School of Economics) and Jordan Cohen (PA Consulting) about effectively addressing “the work that matters.”

this Bridgespan piece about The Management Center's work on how to delegate successfully.

Human-centered design basics

IDEO's Human-Centered Design Toolkit

Tools for gathering input from constituents.

SurveyMonkey online survey software

Survey design best practices guide from SurveyMonkey

Harwood Institute's Turn Quiz

List of 134 common types of organizational projects. (Source: Taproot Foundation)

A possible “engine” for turning outsiders into insiders.

What is it more specifically? A vehicle for publicizing organizations' requests for help.


The Power of Pull

Forces for Good

Managing to Change the World

Thought Leaders

Groups /orgs



5-sector map-in-the-making


Inside-outsiders are would-be workers /service providers who have a personal stake in how well or poorly our kids fare. While they don't currently work in or for our organizations, they may be familiar with them. They're part of the neurological disorders "community."


I define outside-outsiders as organizations or individuals who may be willing and able to take on outsourced work from organizations in the CP arena, but who don't have any prior commitment or connection to it.

Delegation worksheet from The Management Center

Comparative Advantage worksheet from The Management Center

to help identify areas where you can delegate more