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White papers, articles, etc.

Vision Critical's "Do better for your customers: 5 business lessons from patient communities"

How the Cleveland Clinic uses its patient insight community to talk to stakeholders about topics that affect them

Bridgespan's "From Input to Ownership"

How nonprofits can engage with the people they serve to carry out their missions

CNS Foundation's "What is a Citizen Scientist" post

About the public's role in scientific advancement

CNS Foundation encourages our community to become citizen scientists through the Pediatric Brain Mapping Project and help identify the millions of children worldwide with pediatric neurological conditions.

David Allen's "The Threefold Nature of Work"

You have a choice of doing three very different things when you work – pre-defined work, ad hoc work, and defining your work.

On the subject of delegating

roughly 3-minute video introducing some interesting work done by Julian Birkenshaw (London School of Economics) and Jordan Cohen (PA Consulting) about effectively addressing “the work that matters.”

this Bridgespan piece about The Management Center's work on how to delegate successfully.

Human-centered design basics

IDEO's Human-Centered Design Toolkit

Tools for gathering input from constituents.

SurveyMonkey online survey software

Survey design best practices guide from SurveyMonkey

Harwood Institute's Turn Quiz

Is your organization focused inwardly or outwardly?

The Turn Quiz helps you think about what it looks like to Turn Outward.

List of 134 common types of organizational projects. (Source: Taproot Foundation)

A possible “engine” for turning outsiders into insiders.

What is it more specifically? A vehicle for publicizing organizations' requests for help.

Books

The Power of Pull

Forces for Good

Managing to Change the World

Thought Leaders

Groups /orgs

Nonprofit consultants, Bridgespan Group, Knowledge Letter, FSG, eNewsletter, The Management Center, The Management Fix, TCC Group, E-News

Other, Grassroots.org, Mission, Our mission is to serve as a catalyst for positive social change by offering free technology tools, resources and best practices for nonprofit organizations to leverage their charitable efforts and serve their community more effectively., Free technology tools, web hosting; volunteer web design; search engine optimization; graphic design; language translation; virtual office service; volunteer and intern recruitment; an online marketplace for helping nonprofits cultivate new donors; consulting services, Stanford Social Innovation Review, award-winning magazine covering best strategies for nonprofits, foundations, and socially responsible businesses.

Individuals

Mark McDonald, Now with Accenture. Co-author of The Social Organization., Digital Business Blog

Clay Shirky, writes and teaches about the social and economic effects of Internet technologies, 2010 TED talk re: cognitive surplus

David Allen, Personal productivity guru. Author of Getting Things Done., GTD Times: the official blog for the David Allen Company

INSIDERS: OUR ORGS

5-sector map-in-the-making

INSIDE-OUTSIDERS

Inside-outsiders are would-be workers /service providers who have a personal stake in how well or poorly our kids fare. While they don't currently work in or for our organizations, they may be familiar with them. They're part of the neurological disorders "community."

Here I'm thinking almost exclusively of parents and family members of kids with CP or other brain disorders or conditions. There are 14-18 million such kids in the US.

OUTSIDE-OUTSIDERS

I define outside-outsiders as organizations or individuals who may be willing and able to take on outsourced work from organizations in the CP arena, but who don't have any prior commitment or connection to it.

Pro bono professionals

Freelancers, Virtual assistants, Gig / small service workers

Students /academics

Delegation worksheet from The Management Center

Comparative Advantage worksheet from The Management Center

to help identify areas where you can delegate more