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TWC301 - Technical Writing by Mind Map: TWC301 - Technical Writing
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TWC301 - Technical Writing

Genres of Technical Writing

memos

emails

manuals

informal/formal reports

internal/external information

presentations

Categories of Technical Communcation

rhetorical

audience centered

technology oriented

ethical

research oriented

professional design centered

visual

concise

New node

Producing Technical Writing

planning

organizing

drafting

designing

integrating

revising

editing

testing

5 Contents by Topic

Design and Visuals

Research and Documentation

Digital Tips

Presentations and Meetings

Correspondence

New node

Problem Solving Approach PSA (Chapter 2)

Plan

Draft

Review

Distribute

Purpose of documents

inform

define

explain

propose

convince

Notes from Handbook (Chapter 3)

Netiquette

Do not use an email address related to your hobby. i.e. yogagirl@yahoo.com.  

Logs

Always be certain not to write anything that may come back to haunt you as depending on legal circumstances, companies can be compelled to provide email and instant messaging logs in a court of law.

Web Design

Work with a Webmaster or site administrator to optimize your site for speed of access and to maintain technical and design standards.

Business Writing Ethics (Chapter 4)

7 Principles

Ethics in Business Writing

Organizing and Drafting (Chapter 7)

classification

The process of classification is the groping of a number of units (such as people, objects, or ideas) into related categories.

chronological

A method of development arranges the events under discussion in sequential order, emphasizing time as it beings the first event and continuous chronological to the last.

electronic templates and wizards

Most word processing programs, you can create styles-sets of formatting characteristics for text elements such as heading, paragraphs, and list - that allow you automate much of the formatting of your report.

Technical Communication in a Transnational World (Chapter 5)

Internationalization

The prevalence of global communication technology and international markets means that the ability to communicate with audiences from varied cultural backgrounds is essential.

Visuals

Symbols, images, and even colors are not free from cultural associations 0 they depend on context and context is culturally determined. For instance, in north America, a red cross is commonly used as symbol for first aid or a hospital. In Muslim countries, however a cross (or otherwise) represents Christianity, where as a crescent (usually green) signifies first aid or a hospital.

Tone

In writing in for international correspondence, understand that far more cultures are generally indirect in business  messages than are direct.