TWC301 - Technical Writing

by Michael Poulos

1. Genres of Technical Writing

1.1. memos

1.2. emails

1.3. manuals

1.4. informal/formal reports

1.5. internal/external information

1.6. presentations

2. Categories of Technical Communcation

2.1. rhetorical

2.2. audience centered

2.3. technology oriented

2.4. ethical

2.5. research oriented

2.6. professional design centered

2.7. visual

2.8. concise

2.9. New node

3. Producing Technical Writing

3.1. planning

3.2. organizing

3.3. drafting

3.4. designing

3.5. integrating

3.6. revising

3.7. editing

3.8. testing

4. 5 Contents by Topic

4.1. Design and Visuals

4.2. Research and Documentation

4.3. Digital Tips

4.4. Presentations and Meetings

4.5. Correspondence

5. New node

6. Problem Solving Approach PSA (Chapter 2)

6.1. Plan

6.2. Draft

6.3. Review

6.4. Distribute

7. Purpose of documents

7.1. inform

7.2. define

7.3. explain

7.4. propose

7.5. convince

8. Notes from Handbook (Chapter 3)

8.1. Netiquette

8.2. Logs

8.3. Web Design

9. Business Writing Ethics (Chapter 4)

9.1. 7 Principles

9.2. Ethics in Business Writing

10. Organizing and Drafting (Chapter 7)

10.1. classification

10.2. chronological

10.3. electronic templates and wizards

11. Technical Communication in a Transnational World (Chapter 5)

11.1. Internationalization

11.2. Visuals

11.3. Tone