Business Performance Indicators

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Business Performance Indicators by Mind Map: Business Performance Indicators

1. Store Manager

1.1. Top Movers by Department

1.1.1. Tobacco

1.1.2. Snack Foods

1.1.3. Confectionary

1.1.4. Soft Drinks

1.1.5. Dairy Movement

1.1.6. Grocery

1.1.7. News and Magazines

1.1.8. Hot Food/Fresh Food

1.1.8.1. Weekly Stock Damage(s)

1.1.8.2. Weekly Sales

1.1.9. e-Pay/SIM Cards, etc.

1.1.10. Other Departments

1.2. Daily Sales

1.2.1. Including Tax

1.2.2. Excluding Tax

1.3. Daily Bank Deposits

1.4. Loss Prevention Pointers

1.4.1. Total Voids Performed (Line Item)

1.4.1.1. Number of Voids

1.4.1.2. Dollar value of voids performed

1.4.2. Transaction Voids Performed (Total Transactions)

1.4.2.1. Number of Transaction Void

1.4.2.2. Dollar value of voids performed

1.4.3. Price Override?!?

1.4.4. No Sale transactions

1.4.4.1. Is key to the cash register available to the store associates?

1.4.4.2. Is key to the cash register accessible to the store manager?

1.4.4.3. Total No Sale Transaction (cash register opens automatically)

1.4.5. Total refunds by Sales Associate

1.4.5.1. Number of Refunds/Returns back to the cards

1.4.5.2. Refunds by Tender

1.4.5.2.1. Cash

1.4.5.2.2. Credit Card

1.4.5.2.3. Debit Card

1.4.5.2.4. Other Tenders

1.4.6. Manual Tender Pointers?!?

1.4.7. Count and Dollar Value of Price Overrides

1.4.7.1. Count

1.4.7.2. Dollar Value of Price Overrides

1.4.7.3. Reasons

1.4.7.3.1. Bar code NOT Scanning

1.4.7.3.2. Price rung up incorrectly

1.4.8. Total refunds by Sales Associate

1.4.8.1. Number of Refunds/Returns back to the cards

1.5. Current Stock Report

1.5.1. Tobacco

1.5.2. Snack Foods

1.5.3. Confectionary

1.5.4. Soft Drinks

1.5.5. Dairy Movement

1.5.6. Grocery

1.5.7. News and Magazines

1.5.8. Hot Food/Fresh Food

1.5.9. e-Pay/SIM Cards, etc.

1.5.10. Other Departments

1.6. Sales by Hour of the day

1.6.1. Current Day Sales by the hour

1.6.2. Current Day Sales by the hour Last Year

2. Head Office

2.1. Sales by each store

2.1.1. Including Taxes

2.1.2. Excluding Taxes

2.2. Sales (This Year Last Week)

2.2.1. Weather Insights

2.3. Top Selling Products

2.4. Top Selling Products (to watch) in EACHES [TODAY LAST YEAR/THIS WEEK LAST YEAR)

2.4.1. Tobacco

2.4.2. Snack Foods

2.4.3. Confectionary

2.4.4. Soft Drinks

2.4.5. Dairy Movement

2.4.6. Grocery

2.4.7. News and Magazines

2.4.8. Hot Food/Fresh Food

2.4.8.1. Weekly Stock Damage(s)

2.4.8.2. Weekly Sales

2.4.9. Other Departments

2.5. Stock Report for each department

3. Director(s)

3.1. Sales by each store

3.1.1. Including Taxes

3.1.2. Excluding Taxes

3.2. Sales (This Year Last Week)

3.3. Department wise sales (This Year Last Week)

3.3.1. 1

3.3.1.1. Tobacco

3.3.1.2. Snack Foods

3.3.1.3. Confectionary

3.3.1.4. Soft Drinks

3.3.1.5. Dairy Movement

3.3.1.6. Grocery

3.3.1.7. News and Magazines

3.3.1.8. Hot Food/Fresh Food

3.3.1.8.1. Weekly Stock Damage(s)

3.3.1.8.2. Weekly Sales

3.3.1.9. e-Pay/SIM Cards, etc.

3.3.1.10. Other Departments

3.4. Current Stock

3.4.1. High Net-worth Items (Units)

3.4.2. Dollar Value of High Net-worth Items

3.4.3. Optimal Number of Units of High Net-worth Items

3.4.4. Current Number of Units of High Net-worth Items

3.5. Loss Prevention

3.5.1. Number of Transaction Line Voids

3.5.2. Number of Transaction Voids

3.5.3. Refunds/Returns to Electronic Payment Cards

3.5.4. Count and Dollar Value of Price Overrides