TWC 301-Technical Communication- Ch. 1

Mind map of chapters 1-4, 5, 7

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TWC 301-Technical Communication- Ch. 1 by Mind Map: TWC 301-Technical Communication- Ch. 1

1. (HTW) Clairty (pg. 68)

1.1. Essential to effective Communication with readers

2. Characteristics of Technical and Professional Communication

2.1. Rhetorical- using effective language

2.1.1. New node

2.2. Audience Centered-be aware of the audience's needs

2.3. Technology oriented- be aware of where your communication is from

2.4. Ethical- often practical and tanglibe

2.5. Research oriented- Different docs. need different research

2.6. Professional- must be clear and accessible to audiences

2.7. Visual- using the right elements

2.8. Design Centered-consider typography, colors, size, ect.

2.9. Concise- getting the most info in least amount of space and words

3. Activities of Technical and Professional Communication

3.1. Planning

3.2. Researching

3.3. Organizing

3.4. Drafting

3.5. Designing

3.6. Integrating Visuals

3.7. Revising

3.8. Rewriting

3.9. Editing

3.10. Testing

4. Problem Solving Through Technical and Professional Communication

4.1. PSA- Problem Solving Approach

4.1.1. Plan- Define, Establish, Identify

4.1.2. Draft- confirm goals and purposes, design & arrange

4.1.3. Review- test usability, solicit, feedback

4.1.4. Distribute- Include all related docs., followup

5. Chapter 2: Rhetoric and Technical Communication

5.1. workplace Problems :plan

5.1.1. New node

5.2. Rhetorical Problems

5.3. Audiences

5.4. workplace writers

5.5. Draft

5.6. Review

5.7. Contexts and Constraints

5.8. Documents

5.8.1. Distribute

6. Chapter 3: Technical Communication and Electronic Technologies

6.1. Impact of Technology

6.2. Keeping up with Progress

6.3. CREATING DOCUMENTS

6.4. Word Processors

6.5. Presentation Software

6.6. Graphics and Imaging Software

6.7. Web authorizing Software

6.8. Desktop Publishing Software

6.9. Help and E-Learning Toos

6.10. Single-Sourcing Programs

6.11. COMMUNICATING AND COLLABORATING

6.12. The Internet

6.13. WWW

6.14. E-Mail

6.15. Ethics and Electronic Communication

6.16. E-Messaging

6.17. Video Confrencing

6.18. Groupware

6.19. THE FUTURE OF WORKPLACE WRITING AND COMPUTER TECH

7. Chapter 4: Ethics and the Workplace Writer

7.1. What is ethics?

7.2. Ethics and the workplace Writer

7.3. Ethical guidelines for WW's

7.4. Ethics in context

7.5. Situation Perspective

7.6. codes of ethics

7.7. Ethics and Technology

7.8. Websites

7.9. Visuals

7.10. Environment

7.11. Avioding Unethical writing

8. Chapter 5: technical communication in a Transnational World

8.1. Learning about differences

8.1.1. Language

8.1.2. Technologies

8.1.3. Education

8.1.4. Politics & Law

8.1.5. Economics

8.1.6. Society

8.1.7. Religion

8.2. Avoiding stereotypes

8.2.1. avoid assumptions

8.2.2. ask questions

8.2.3. collaborate with the translator

8.3. Enhancing Translation

8.3.1. terminology

8.3.2. Clarity

8.3.3. Cultural & Rhetorical Differences

8.3.4. Design

8.4. Accommodating Transitional Audiences

8.4.1. Localization

8.4.2. Internationalization

8.4.3. Globalization

8.4.4. Verbal Communication

8.5. Transnational ethics

8.6. Guidelines for writing for transnational audiences

8.6.1. Write Clearly

8.6.2. Localize your writing

8.6.3. Account for Visual and auditory Perceptions

9. Chapter 7 : Organizing and Drafting Documents

9.1. Pre-drafting Strategies

9.1.1. Confirm your purpose

9.1.2. Analyze you audience

9.1.3. Gather you Information

9.1.4. Develop Ideas about the Information

9.1.5. Organizing your information

9.1.6. Outline you important ideas

9.2. Writing the Draft

9.2.1. Nonlinear Process

9.2.2. Drafting the Body

9.2.3. Drafting the conclusion

9.2.4. Drafting the Intro

9.3. Electronic Templates and wizards

10. Creating Outline: (HTW p. 363)

11. Writing a Draft (HTW p.569)

12. Planning Layout & design (HTW p.566)

13. Audience (HTW p.42)

14. Global Graphics (HTW p. 230)