Adoption strategies

1. Explain to staff what is in it for them and the value of their involvement

1.1. Ensure the overall purpose and benefits for individuals are clear

1.2. Add to KIT: Explanation of purpose and importance of knowledge transfer to individuals and agency

1.2.1. * Capture strategic insights and corporate knowledge that are lost when key staff leave

1.2.2. * Improves performance

2. Work in phases and be flexible

2.1. Internal first

2.2. Partner interaction next

3. Establish clear roles and responsibilities

3.1. Agree on roles and responsibilities

3.2. Add to KIT: An overview of roles and responsibilities as part of the management policy

4. Attract staff to KIT and encourage ongoing participation

4.1. Identify a core group to lead the pilot and educate them on the "Bottom up" approach

4.2. Welcome and encourage people when they first start

4.3. Provide easy/quick ways to participate

4.4. Integrate with existing Intranet

4.5. Ensure senior management understand their role; i.e. lead by example, not controlling

4.6. Add to KIT: Ongoing theme, i.e. "People, Participation, Knowledge"

4.7. Add to KIT: Interesting features, e.g. "promo" clip

4.8. Add to KIT: A page for feedback

5. Demonstrate that KIT is straightforward to use and easy to access

5.1. Improve understanding of/proficiency in Web 2.0 tools by offering training and support

5.2. Identify novices and assign mentors

5.3. Add to KIT: Tutorials for basic functions, e.g. how to create a link, add an entry to the glossary or join a community