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Outsourcing Professional Body of Knowledge (OPBOK®) study guide mind map by Mind Map: Outsourcing Professional Body of
Knowledge (OPBOK®) study guide mind
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Outsourcing Professional Body of Knowledge (OPBOK®) study guide mind map

Outsourcing Professional Body of Knowledge (OPBOK®) is a trademark of the International Association of Outsourcing Professionals® (IAOP®). Trademarks are properties of the holders, who are not affiliated with mind map author.



Objective based, Strategic sourcing, Tactical outsourcing, Transformational outsourcing

Organizational service delivery based, Bundled sourcing, Co-sourcing, Consortium sourcing, Crowd sourcing, Global sourcing, Nearshore outsourcing, Rural sourcing, geographic-based (offshoring), Best-Shore outsourcing, aka. bestshoring, Nearshore outsourcing, aka. nearshoring, Offshore outsourcing, aka. offshoring, Onshore outsourcing, aka. onshore, Rural shoring

Process type based, Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), aka. IT sub-contracting, Knowledge Process Outsourcing (KPO)

Scope based, Full outsourcing, aka. total outsourcing, Selective sourcing

Supplier strategy based, Multi-sourcing, Single sourcing, aka. sole sourcing

5 stages Outsourcing Process

1. Idea Stage

Question to ask:, Is it appropriate?, Alignment with business strategy?, Core competency?, High level cost/benefits acceptable?, Acceptable risk?, Competitive advantage?, Legal, ethical, etc.?

2. Assessment Stage

Question to ask:, Is it real?, Acceptable business case?, Acceptable risk?

3. Implementation Stage

Question to ask:, Is is a deal?, Approved contract?

4. Transition Stage

Question to ask:, Is it executable?, Approved pilot?, Approve transition plan?, Assess transition and fix issues as necessary

5. Management Stage

Question to ask:, Is it operable?, Governance and metrics being met?, Renew, expand, disengage?

Outsourcing Process Maturity Model

Level 1: Initial Process

Level 2: Structured Process and Standards

Level 3: Organizational Standards and Institutionized Process

Level 4: Managed Process

Level 5: Optimized Process

Approach to outsourcing

Top-down approach

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Step 6:

Step 7:

Bottom-up approach

Interactive Glossary

Interactive OPBOK® Glossary

Barriers to outsourcing

Loss of control

Too critical to be outsourced

Loss of lexibility

Negative customer reaction

Employee resistance

Poor or lack of efective outsourcing process, performance metrics and project management

The Certiied Outsourcing Professional (COP)

Guide to Becoming a Certiied Outsourcing Professional (COP)

Certiied Outsourcing Professional (COP) Preparation Class

Certiied Outsourcing Professional (COP) Master Class

Advanced Certiied Outsourcing Professional Classes

Outsourcing Professional Course Catalogue

Certiied Outsourcing Professional (COP) Award Package

OPBOK® Official publications

Outsourcing Professional Body of Knowledge (Verison 9)

ISBN-13: 978-9087536138

Published: 2010

Pages: 352

Outsourcing Professional Body of Knowledge (Verison 10)

ISBN-13: 978-9401800006

Published: 2014

This freeware, non-commercial mind map was carefully hand crafted with passion and love for learning and constant improvement as well for promotion the OPBOK® knowledge and BA profession and as a learning tool for candidates wanting to gain Certified Outsourcing Specialist™ (COS) qualification. (please share, like and give feedback - your feedback and comments are my main motivation for further elaboration. THX!)

Questions / issues / errors? What do you think about my work? Your comments are highly appreciated. Please don't hesitate to contact me for :-) Mirosław Dąbrowski, Poland/Warsaw.