Nielson's 10 Heuristics Evaluation for "store.steampowered.com"

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Nielson's 10 Heuristics Evaluation for "store.steampowered.com" by Mind Map: Nielson's 10 Heuristics Evaluation for "store.steampowered.com"

1. Error prevention

1.1. An error message will prompt if you enter the wrong details

2. Recognition rather than recall

2.1. Every game product has images and video trailers

2.2. By searching the product's keyword, it would give search suggestions.

3. Aesthetic and minimalist design

3.1. The options are all sorted accordingly

3.2. Much scrolling is needed when browsing

4. Help users recognize, diagnose and recover from errors

4.1. The errors are not always specified

4.2. Suggests what the customer should do

4.3. More than one customer support button (one at the top and the other at the bottom)

5. Help and documentation

5.1. The customer support is right at the top

5.2. Searching products by genres.

6. Visibility of system status

6.1. The store tab is at the top of the screen

6.2. The price of the products can be seen below the product's title

7. Match between system and the real world

7.1. Terms used are easily understandable

8. User control and freedom

8.1. Many navigation options

8.2. Hovering the cursor above a product shows you its information

9. Consistency and Standards

9.1. Method of payment is saved

9.2. The options are all designed the same (font and colors)

10. Flexibility and efficiency of use

10.1. Games that you already own are still on the list of sales.

10.2. It does not track your browsing history

10.3. When purchasing, they tally the total cost and ask for confirmation

10.4. Featured products are showcased first

10.5. After adding a purchase to the cart, you can click "continue shopping"