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DFW/Konfliktmanagement by Mind Map: DFW/Konfliktmanagement
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DFW/Konfliktmanagement

Beziehungsebene beachten

Ich bin o.k. - Du bist o.k.

Gestik und Mimik kontrollieren

Wahrnehmung, Wirkung, Wunsch

Ich-Botschaften

..statt Du Botschaften

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ⓒ Dr. Marius Ebert

www.spasslerndenk-shop.de