Untethered

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Rocket clouds
Untethered by Mind Map: Untethered

1. User

1.1. Types

1.1.1. Guest

1.1.1.1. Segments

1.1.2. Associate

1.2. Goals

1.3. Objectives

1.4. KPIs

2. Business

2.1. Goals

2.1.1. Reduce "hand holding" by associate

2.1.2. Increase sales efficiency

2.2. Objectives

2.3. KPIs

3. Assumptions

3.1. Generic docking cradle

3.2. Associate available to immediately unlock device within 30 seconds

4. Dependencies

4.1. Remote control

4.2. Available CMS

4.3. Associate to tether non-phone/non-table product

5. Requirements

5.1. Business

5.1.1. Manage content

5.1.2. Display content

5.1.2.1. Defaukt

5.1.2.2. OEM

5.1.2.3. Personalized

5.1.2.4. Takeover

5.1.2.5. System Error

5.1.2.6. Security

5.1.3. Analytics

5.1.3.1. # of unlock requests

5.1.3.2. # of unlock request fulfilled

5.2. Technical

6. Features

6.1. Must Have

6.1.1. Untethered interaction with product

6.1.2. Remote control of product's physical lock

6.1.3. Visual indication of unlocked state

6.1.4. Visual indication of in-use state

6.1.5. Auto-lock of product

6.1.6. System management of content

6.1.7. Multi-lingual support

6.1.8. Analytics tracking

6.2. Nice to Have

6.2.1. Personalized experience

7. QUESTIONS

7.1. What is the expected update frequency of products?

7.2. Can we support tethering model for non-phone/non-tablet products