Leader-Centered Leadership My Experience-Client-Centered Leadership

1. Kouzes & Posner (2012) "When Leaders Are at Their Best"

1.1. "Model the way" - Teach clients to create and model values

1.2. "Enable others to act" - facilitate relationships based on mutual trust, and "develop competence and confidence."

1.3. "Encourage the heart" - create a culture and community by role modeling.

2. Jackson & Parry (2011) "Transformational Leadership"

2.1. client shift in attitude, and motivation

2.2. reciprocal relationship between leader and follower

3. Characteristics

3.1. Charisma

4. Culture

5. Leadership is "a subtle process of mutual influence fusing thoughts, feeling, and action. It produces cooperative effort in the service of purposes embraced by both leader and follower" (Boleman & Deal, 2013, p. 247).

6. Boleman & Deal (2013) "Symbolic Leadership"

6.1. Inspire

6.2. Goal setting and action planning - symbols

6.3. Frame experience - "each day is a day to create change for yourself and others."

6.4. A vision - "what would it be like if you could obtain the goals you set for yourself?"

7. Gender - female leader

8. Context

8.1. Mental models