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Web 2.0 technologies and how can a business use it by Mind Map: Web 2.0 technologies and how can a
business use it
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Web 2.0 technologies and how can a business use it

Wikis

visitors can add, delete or modify content

Business' use them for example for sharing sales information - as they can re-use the information

Blogs

Weblogs are informal yet structured Web sites where registered users can post (publish): stories opinions links to other websites.  

Twitter

Compnanies

Maintain public blogs, Research customers, Customers can add commnets, present new products and services, Communicate with employees

RSS

To distribute updated corporate information

What is it?

second generation interactive Internet-based services

The technologies and services that distinguish web 2.0 include cloud computing software mashups and widgets blogs RSS wikis

Enables poeple to:

collaborate

Share Informtation

Create new services online

Web 2.0

E-commerce

the use of the Internet and the Web to transact business

WHY?

ubiquity

global research

Universal standards

richness

interactivity

information destiny

personalization/customization

Types of E-Commerce

Business-to-consumer

retailing services/products to shoppers

Business-to-business

sales amongst businesses

Consumer-to-consumer

consumers selling directly to consumers

Web based tools for marketing