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ESPN by Mind Map: ESPN

1. Human Resources

1.1. Employee recruitment

1.2. Staff changes

1.3. Employee benefits

1.4. Training

1.5. Applicant screening

2. Maintenance/Operations

2.1. Making sure functions of the company's core business are organized, monitored, controlled.

2.2. Keeps the webpage up to date

2.3. Controls the live tv section

2.4. Controls logistics for the traveling live crews

2.5. Also in charge of general housekeeping

3. Customer Service

3.1. Making cost effective and correct use of a product

3.2. Making sure all problems are troubleshooted for customers, whether it's online, or other

3.3. Giving instant feedback to customers with problems. This can be easier with personal customer service instead of automated assistants

3.4. Allows customers to leave reviews in order to better ensure customer satisfaction.

3.5. Post many interactive quizzes and activities for fans of all sports

4. Legal

4.1. Handles contracts

4.2. Handles regulatory concerns

4.3. When needed, they interface with legal council from outside the company

4.4. Handles intellectual property

4.5. Controls privacy

5. Marketing

5.1. Product: handles sales

5.2. Price: determines pricing for goods and services

5.3. Promotion: deals with advertising and brand imaging

5.4. Distribution: distribution to customers through mail, television, radio, and internet

5.5. Sends marketing teams to promote brand and awareness