How businesses can use web 2.0 (student number 29203113)

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How businesses can use web 2.0 (student number 29203113) by Mind Map: How businesses can use web 2.0 (student number 29203113)

1. blogs

1.1. can publish opinions of business or stories

1.2. job recruitment strategies

2. wikis

2.1. visitorr ie.stakeholders can add modify delete plans brainstormed

2.2. ideas amongst emloyees

3. online collaboration

3.1. facebook myspace twitter

3.1.1. used for easier and cheaper communication

4. customer relations

4.1. AID

4.1.1. optimize revenue

4.1.2. satisfaction

4.1.3. feedback

4.2. advertising

4.2.1. discounts

4.2.2. new products

5. communication within departments eg finance manufacturing sales hr

6. inbound logistics

6.1. seek better prices

6.2. superior quality products

6.3. supply chain management

7. communication along the business hierachy

7.1. prolems at lower level management can be communicated effectivly

8. affiliation

8.1. to economists current market trends

9. growth

9.1. franchising and lateral integration

10. production operations management

10.1. efficiency

11. idea sharing

12. communication internally

12.1. more efficient communication amongst stakeholders

13. span of reach increased

13.1. needs can be taken care of by outsourcing coomon friends