PACT

1. Technology

1.1. Smart Device

1.1.1. Smart phone

1.1.2. Tablet

1.1.3. iWatch

1.1.4. pda

1.1.5. Digital screen

1.2. Mobile app

1.3. Requirements

1.3.1. Wifi enabled

1.3.2. Touch screen

1.3.3. Voice control

1.3.4. Easy interface

1.3.5. Link to GDA database

1.4. Menu display

1.4.1. Monitor / tv

1.4.2. Device

2. Context

2.1. Time available

2.1.1. Lunch break

2.1.2. Promote speed/service

2.1.3. How long waiting

2.1.4. How long in queue

2.2. Tech savvy

2.2.1. Levels of competance

2.2.2. Smart phone users

2.3. Size of onezone

2.4. Time / traffic

2.4.1. Busy / peak time

2.4.2. quiet time

3. People

3.1. Uni

3.1.1. Visitors

3.1.2. Student

3.1.3. Staff

3.2. Health Conscious

3.3. Disabilities

3.3.1. Blind

3.3.2. Deaf

3.4. Diet

3.4.1. Vegan

3.4.2. Vegitairian

3.4.3. Ceoliac

3.4.4. Lactose free

3.5. Age 16 and above

4. Actions

4.1. Using phones

4.1.1. pass time

4.2. Having to queue

4.2.1. Hungry

4.2.2. Waiting for food

4.2.3. overcrowding

4.3. Fast time

4.3.1. service

4.3.2. quality