User-testing / Usability approaches
by Matthew Bowen

1. Online feedback tools
1.1. GetSatisfaction.com.
2. Other Utilities Worth Keeping Track Of
2.1. Timeline Widget
2.1.1. Dipity
2.2. mod-pagespeed
2.3. Contact Congress / Organizing Utilities
2.3.1. SalsaLabs
2.3.2. Capwiz
2.3.3. RallyCongress
2.3.4. Blue State Digital
3. Online user-testing tools
3.1. UserTesting.com
3.1.1. Recruits for you
3.1.2. Costs $40/users
3.1.3. Can record audio and video
3.1.4. Delivers video and written summary of feedback
3.2. EasyUsability.com
3.3. Loop11.com
3.4. VerifyApp
4. Installable user-testing tools
4.1. Silverback app
4.1.1. Adds video capture and screen capture (synced) to any mac laptop