Needs

Brainstorming with Top Management

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Needs by Mind Map: Needs

1. Groups

1.1. member to member coms

1.2. interest groups

1.3. closed communities

1.3.1. technical commissions

1.3.1.1. share confidential docs

1.3.1.2. events. meetings

1.3.1.3. collaboration space

1.3.1.3.1. define scope and level of sophistication

1.3.1.4. notification system

1.3.1.5. communication tools

1.3.1.5.1. translation tools

1.3.1.6. keep history of the group

1.3.2. statutory bodies

1.3.3. Academy

1.4. open communities

2. Contacts

2.1. target information

2.2. depth in institution

2.3. preferences

2.4. interests

2.5. engagements

2.6. same as before

2.6.1. updated contact details

2.7. role in his organization

2.8. role in ISSA

3. Possible actions

4. Current situation

5. Members

5.1. Track members on guidelines

5.2. Get input

5.2.1. Surveys

5.2.2. comments

5.2.3. consultation

5.3. Get success stories

5.4. Track partipation and engagement

5.4.1. Good practices recognition

5.4.2. Event participation and registration

5.4.3. Achivement awards

5.5. Track member finance and membership history

5.5.1. Up to date on payment

5.6. Liaision person to see latest bill

5.7. Member information for members

5.8. Ticketing system for member relationship

5.9. Membership history in ISSA

5.10. Improved profile for each member

5.10.1. number of employs

5.10.2. name ceo

5.10.3. number of awards

5.11. Updated member information

5.12. Member to member communication networking

5.12.1. myISSA

5.13. Regional Liaison office

5.13.1. role and access rights

6. Events

6.1. Provide online registration

6.1.1. register themselves

6.1.2. register others in same org

6.1.3. register new person same org

6.1.4. cancel participation

6.1.5. edit participation

6.1.6. register external person

6.1.7. provide participant identifier

6.1.8. synchronization of phases CRM / Liferay

6.2. Different registration forms

6.2.1. Academy

6.2.2. External events

6.2.3. field flexibility

6.2.3.1. roles: speaker, participant, moderator, chair, ...

6.2.4. hotel registration system

6.3. communication workflow

6.3.1. succesfully registered

6.3.2. canceled

6.3.3. etc...

6.3.4. personalize messages

6.3.5. list approved participants

6.3.5.1. not visible to external speakers

6.3.5.2. printable

6.3.5.3. modernized participant list

6.4. groups around events

6.4.1. forums

6.4.2. messaging

6.5. terms and privacy

6.5.1. note about not keeping passport, etc...

6.6. tracking analytics

6.6.1. participation

6.6.1.1. individual

6.6.1.2. institutions

6.6.1.2.1. by region

6.6.2. document downloads

6.7. documents

6.7.1. paper documents

6.7.2. electronic documents

6.7.2.1. power points

6.7.2.2. videos

6.7.2.3. etc...

6.8. Onsite registration

6.8.1. access to CRM from site

7. ISSA internal efficency

8. Member relationship

9. Member history

10. Databases

10.1. Country Profiles

10.1.1. SSD

10.2. Good practices

10.2.1. Need to log it

10.3. Manage References PMB

11. New Project Tools

11.1. barometer

11.2. RTW calculator

11.3. member fee calculator

11.4. recognition tool

11.5. MOstat

11.6. ROP calculator

12. DMS

12.1. Need to have different access levels

12.2. Categorisation and tagging

12.2.1. review vocabularies

12.3. record and archive management

12.3.1. time to keep documents

12.3.2. scanning

12.4. Internally

12.5. Liferay

12.6. publishing workflow