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1. Free

1.1. Q: Do you want help Y / N

1.1.1. Yes -> Questions Pop-up

1.1.1.1. Valuable

1.1.1.1.1. Send automatized on-boarding Tips

1.1.1.2. Not valuable

1.1.1.2.1. Automatized Tips (passive / no intention to get a response)

1.1.1.3. Maybe valuable

1.1.1.3.1. Automatized Tips (active / intention to get a response)

1.1.2. No

1.1.2.1. Send regular funnel

1.1.2.1.1. If clicked on Support (? Symbol) Question Pup-up in the support window

2. Pro / Biz

2.1. Q: Do you want help Y / N

2.1.1. Yes -> Questions Pop-up

2.1.1.1. Send automatized Tipps

2.1.1.1.1. Wait till project is ready / tips are applied

2.1.1.2. OR immediatly Audit Tool and initial personal care

2.1.2. No

2.1.2.1. Standart funnel

2.1.2.1.1. Audit tool after initial period for missing elements