Security Alerts
by isabel boussy
1. Customer information alerts
1.1. A1.1 Customer Information Alerts - Contact data - mobile number changed in BCSI”
1.1.1. telnr/gsm
1.1.2. email
1.2. A1.2 Customer Information Alerts - Contact data – email address changed in BCSI”
1.3. A1.3 Customer Information Alerts - legal data – legal address changed in BCSI (other streetcode)”
1.3.1. via e-Id
1.3.2. other
1.4. A1.4 Customer Information Alerts - legal data – legal address declared invalid in BCSI
1.4.1. VZA paper letters return because the address was not valid.
1.4.2. send an sms or email: your address seems not to be valid, can you please adjust/confirm this?
1.5. other data – changed in BCSI
1.6. Change in roles of persons on contracts
1.6.1. new role / modified role / deleted role – contract opened / modified / closed” (to be split up)
1.7. legal data – identity document become overdue
1.7.1. trigger = the day a identity document becomes invalid
1.7.2. action: upload new identity doc via home or smartbank, (e-id reader) or go to the agency