Information systems

1. Cloud computing

1.1. Utility computing

1.2. Software-as-a-service

2. Top management

2.1. Executive information systems

2.1.1. Digital dashboard

2.2. New business models

2.2.1. Business processes

2.3. Decision making

2.3.1. Decision support systems

3. Interorganisational systems

3.1. Information technology infrastructure

3.1.1. Local area network

3.1.2. Open source software

3.2. Networking and telecommunication technology

3.2.1. RFID

3.3. Enterprise systems

3.3.1. Enterprise data warehouse

3.3.2. Database management system

3.4. Expert systems

3.4.1. AI techniques

4. Digital firm

4.1. e-business

4.2. Customer and supplier intimacy

4.2.1. CRM

4.2.1.1. On-demand CRM

4.2.1.2. Feedback

4.2.2. Electronic data interchange

4.2.3. SCM

4.2.3.1. Vendor managed inventory

4.3. Virtual company

4.4. Mobile commerce

4.5. Enterprise Social networks

5. Information

5.1. Data

6. Globalisation challenges and opportunities

6.1. Organisational culture

6.2. Operational excellence

6.3. Organisational structure

6.4. Knowledge management

6.4.1. Knowledge workers

6.5. Organisational policies and procedures

6.6. Adaptive enterprise

7. Middles management

7.1. New products and services

7.1.1. Business intelligence

7.1.2. Data mining

7.1.2.1. Data warehouses

7.1.2.1.1. Data mart