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Roe TWC301 by Mind Map: Roe TWC301
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Roe TWC301

TWC301 Reading Notes

Characteristics of technical and professional communication

Rhetorical

Audience

Technology oriented

Ethical

Research Oriented

Professional

Visual

Design centered

Concise

Dobrin CH1 Notes

D#1, HW 14

Problem Solving Approach (PSA)

Plan

Research

Draft

Review

Distribute

D#1,HW14 HTW

Layout and Design

Visuals

Documenting Sources

Mechanics

Grammar

Dobrin CH2 Notes

Thinking Rhetorically

exigency

workplace writer

audience

document

contextual factors and constraints

D#2,HW2 Web Resources

http://www.boisestate.edu/wcenter/ww82.htm

http://wps.ablongman.com/long_callaghan_mm_1/0,8239,1019864-,00.html

http://collegewriting.org/index.php/strategies/thinking-rhetorically

http://www.consumerculturetheory.org/Members/poe/presentations-cctc06/Linda%20Scott%20-%20Thinking%20Rhetorically.pdf

Dobrin CH3 Notes

The purpose of this chapter is to describe the current computer technologies used to create, revise, and disseminate workplace documents and to communicate and collaborate electronically. When collaborating ensure there is discussion and agreement on the program or operating system.

Creating Documents

word processors

graphics and imaging software

presentation software

web authoring software

desktop publishing software

help and e-learning authoring tools

single sourcing programs

Collaborating and Communicating

internet

world wide web

e-mail

ethics and electronic communication

electronic messaging

videoconferencing

groupware

The Future of Workplace Writing and Computer Technology

bandwidth

integration and portability

prices

transnationalism

D#2,HW3 HTW Notes

Conducting Meetings from Remote Locations (HTW p. 324)

Presentations (HTW p.391)

PDF Files (HTW p. 574)

Dobrin CH4 Notes

Ethics and the Workplace Writer This chapter is specifically about the choices writers make in conveying accurate, honest information, which we call "ethical choices".

Ethics

  A code of conduct that helps individuals determine what is right and what is wrong.  

metaethics

normative ethics

applied ethics

Ethical Guidelines for Workplace Writers

Ethics and Laws are not the same

be honest

respect confidentiality

Avoid Unethical Writing

dont use deceptive or evasive language

dont obscure or misrepresent the issue

D#2, HW4 Web Resources

http://www.jeanweber.com/newsite/?page_id=22

http://portal.acm.org/citation.cfm?id=185044.185046

http://wps.ablongman.com/long_lannon_techcomm_9/2/541/138586.cw/index.html

Dobrin CH5 Notes

D#3, HW3

Key Points of Difference

Understand that you can never get the full picture.

Technolgy

Education

Politics and Law

Economics

Society

Religion

avoid stereotyping

never assume, ask questions, collaborate with a translator

Enhance Translation

terminology, clarity, cultural and rhetorical differences, design

Guidelines for Writing for Transnational Audiences

write clearly

Localize Your Writing

Account for Visual and Auditory Perceptions

D#3,HW3 HTW Notes

global communication (HTW p.228)

Croos-Cultural Examples (HTW p. 265)

Writers Checklist (HTW p.269)

Dobrin CH7 Notes

D#3,HW4

D#3,HW4 HTW Notes

organization (HTW p.361)

advantages of outlining (HTW p.363)

content management (HTW p.97)

Predrafting Strategies

confirm the purpose

analyze your audience

gather info

develope ideas about the info

organize your info

Types of Organizing

sequential

order of importance

general/specific

division

classification

cause and effect

comparison/contrast

spatial

Writing the Draft

write the main body first

write the conclusion second

finish with the intro