How to Hold People Accountable

1. Overview

1.1. When people accept a responsibility, they give you the right to hold them accountable for their performance.

1.1.1. Even if you technically have no direct authority over a person on your project team, act as if you have the authority, unless you're specifically told otherwise.

1.2. Here are some effective ways to hold the people on your project team accountable.

2. Involve Authority Figures

2.1. Involve the people who have authority over your team members.

3. Be Specific

3.1. Be specific regarding

3.1.1. desired results

3.1.2. time frames

3.1.3. resource budgets.

4. Monitoring

4.1. Agree on a plan for monitoring your team members' progress and follow it.

5. Involve Others

5.1. Tell others on your project about the commitments made.

6. Sense of Urgency

6.1. Create a sense of urgency and importance about the project.

7. Acknowledge Effort

7.1. Express appreciation for the effort put in and the results achieved.

8. Team Commitment

8.1. Get your team members' commitment.

8.2. Put all commitments in writing.

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