Testimonial Sequence

1. Customer Added To Sequence

1.1. Email Is Sent Asking For Testimonial

1.1.1. Web Page

1.1.1.1. Thumbs Up

1.1.1.1.1. Given option to add testimonial to google, yelp, etc.

1.1.1.2. Thumbs Down

1.1.1.2.1. Presented with a web form to ask what the issue was and how it can be solved.