Operational Readiness

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Operational Readiness by Mind Map: Operational Readiness

1. Transportation/Help Desk

1.1. Dell

1.2. Transportation Apps

1.2.1. Operations Users

1.3. Help Desk

1.3.1. Dig Permit

1.3.2. HLCS

1.3.3. DriveCam

1.3.4. SAP

2. TSOC - Telecom

2.1. Field Ops

2.1.1. Operations users

2.2. IP Team

2.2.1. Planning (Crowell)

2.2.2. Integration (Almeida)

2.3. Tier I

2.3.1. Transmission

2.3.1.1. Operations users

2.3.2. Roadway Telemetry

2.3.2.1. Operations users

2.3.3. Data

2.3.3.1. Operations users

2.4. Tier II

2.4.1. Problem Management - Telecom

2.4.2. Field Eng

2.4.2.1. Transmission

2.4.2.2. Video / Security

2.4.2.3. Roadway Telemetry

2.4.2.4. IP and Routing

3. Situation Desk

3.1. Outage Notification

3.2. Change Management

3.3. Problem Management - Aps/Svr

4. Infrastructure Services

4.1. IBM

4.1.1. MainFrame

4.1.2. Mid-Tier

4.1.3. Virtual

4.2. BNSF

4.2.1. Network Access

4.2.1.1. Operations Users

4.2.2. Train Control

4.2.2.1. Operations users

4.2.3. Cloud

4.2.4. EISS (Gould)

5. Outsourcing Services

5.1. Mid-Tier

5.1.1. Operations Users

5.2. MainFrame

5.2.1. Operations Users

5.3. Cloud

5.3.1. Operations users

5.4. Test/Dev

6. Tools (DNSS)

6.1. Enterprise Tools

6.1.1. TSOC Fault Management

6.1.2. DNS/DHCP Admin/Support

6.1.3. F5 Application Traffic Managemetn

6.1.4. Alarming and Alarm Devices