Expert Partner 2016 Next Generation Kick-off

1. New Products

1.1. Postal Code Mail

1.1.1. Testing

1.1.2. Timing

1.2. Mini Catalogs

1.3. Heat Maps

2. 2016 Offers

2.1. Create the section (LD - Aug21)

2.1.1. Customer Survey

2.1.2. Employee Survey

2.1.3. Depot mtg

2.1.4. Customer Visit

2.1.5. "Walk a Mile"

3. Customer Service

3.1. New resources

3.2. Timing

4. Data Services

4.1. Canada Complete

4.2. Profiling

5. Smartmail Growth Strategy

5.1. Growth Matrix

5.2. Monthly Reports

5.3. Quarterly Business Reviews

5.4. Alingment with BDM

6. 2016 Expert Partner Roadshow

6.1. Timing

6.2. Objectives

6.3. Format

7. Mailer Experience Feedback

8. Thought Leadership

8.1. Parter Lead events

8.2. Neuroscience 2

8.3. Additional Research

9. Sales Training

9.1. Objectives

9.2. Timing

10. Partner Portal

10.1. Whats changing

11. Canada Post Update

12. 2017 Canada Post Sales Kick-off