ING.be new Feature overview

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ING.be new Feature overview by Mind Map: ING.be new  Feature overview

1. Migration of content

2. Community

2.1. Phase 1 in open with easy registration & basic functionality

2.2. Phase 2 with ING/SSO login

3. New menu+ navigation

3.1. should be deployed simultaneously for open+closed ?

4. Search

4.1. Commercial con,tent

4.2. Transactional content - closed

5. SEO, indexation, URL strategy

6. Content management process

6.1. CM process for CM team

6.1.1. incuding personalisation

6.2. Content management process Marketing

7. UI library

7.1. including UI components such as marketing building blocks & cards

8. Page buidling mechanism

8.1. Tagging

8.1.1. Content tagging mechanisms

8.1.2. Tag Library

8.2. Filtering

8.3. Ordering on business priority

8.4. -

8.5. Ordering on user info (personalisation)

8.5.1. Permanent personalizations e.g. segmentation

8.6. UX rules

8.7. Responsivness

9. Templates

9.1. HOME

9.1.1. closed

9.1.2. open

9.2. overview pages products & needs

9.2.1. detail needs page (article)

9.2.2. detail product page

9.2.3. detail page tool

9.2.4. detail page dossier

9.3. overview page contact & support

9.3.1. detail pages support

9.3.1.1. self service cards prev. FAQ

9.3.1.2. enriched Search

9.3.1.2.1. filter tags

9.3.1.2.2. search over all site content including community

9.3.1.3. ask an expert

9.3.1.4. Facebook twitter

9.3.1.5. community

9.3.2. Detail pages contact

9.3.2.1. talk to us call center

9.3.2.2. contact me email

9.3.2.3. chat

9.3.2.4. contact form

9.3.2.5. branch finder

9.3.2.6. Make an appointment

9.3.3. mayday button

9.4. Cards Template

9.4.1. Products-services &needs

9.4.2. support & tools

9.5. Marketing building blocks

9.6. Other

9.6.1. General Page structure

9.6.2. Login/logout Page

9.6.3. error pages

9.6.4. search result

10. Personalization

10.1. Personalization open

10.1.1. tactical

10.1.2. strategic

10.1.3. CDH

10.2. Publish insights in open