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Tech Comm & Multimedia Writing by Mind Map: Tech Comm &
Multimedia Writing
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Tech Comm & Multimedia Writing

Activities/Process Technical Writing

Pg 13, Dorbin.






integrating visuals




PSA (Problem-Solving Approach)

Pg 14, Dorbin






Characteristics of Tech Writing


Audience Centered

Technology Oriented


Research Orieneted



Design Centered


Problem Solving

Types of Problems, Workplace, Rhetorical

Understanding CH 1 Dorbin

5 Entries From The Handbook of Technical Writing

Hadbook of Technical Writing, 9th edition, Contnts by Topic

Cover Letters



Reference Letters


My books arrived!

D#2 HW#2 Chapter 2 Dorbin

Exigency & Purpose

To Inform

To define

To explain

To propose

To convnce


Toyotas Audience is the Masses, so they have to think about how and what they delivered with regards to the gas peddle recall.

Workplace Writers

Contexts & Constraints


The look of the doc can affect the writers credibility. Font, color, style, layout...

D#2 HW#3 CH 3 Dorbin - Electronic Technologies

Creating Documents

"Information gathered on forms can be sensitive or personal, so make sure to present questions in a way that is not invasive or illegal." (Handbook of Technical Writing, pp. 218)

Word Docs

Presentation Software

Graphics & Imaging Software

Desktop Publishing Software

Communicating & Collaborating




Ethics & Electronic Communication

D#2 HW#4 Ch 4 Dorbin

Ethics & Workplace

Ethics vs Laws (Not the same)




Revision & Editing


D#3 HW # 3 Ch 5 Dorbin

Transnational & Trans cultural Com

Language, how they interpret, How they read / how we write the doc

Technology, Do they have the same tech we have, Commonly used tech / asses reliability

Education, Literary knowledge of the other country, Common Knowledge (what is important to them), Their Learning style vs. Our learning Style

Politics & Law, Import/export trades issues?, Legal issues? trademarks, copyrights..., political tradtions

Economics, They might think some thing are important (flashy cars) while you might think that it is frivolous.

Society, Age, Etiquette, Family & Social interaction


Avoid them

Ask questions about the person or group to better the relationship

Use the translator, they most likely know the language and even better, the culture!


Handbook of Technical Writing - pp 568, Word Choice, being precise instead of vague is important.  And in my opinion even more important when translating.

Think before you translate. Remember to think about the terminology, clarity, cultural and Rhetorical differences, and the design of the doc. NOT all of us write from left to right and some languages take up more space.

Acomidating Transnational Audiences

Localization (translate for a local audience), Localize a product, sell it better

McDonalds and the Meatless big mac.



Verbal Communication, Like my grandfather used to say," Speak clearly and enunciate.", Body language adds meaning

D#3 HW # 4 CH 7 Dorbin

Pre drafting strategies

See preparation in the Handbook of Technical Writing pp 389

Confirm your purpose, What should the doc accomplish?, What do readers do when they are finished, What info should the doc convey

Analyze your audience, Level of education, Level of expertise, Cultural differences, Attitudes & Expectations, Context

Gather info / Develop Ideas, Talk with others, listen, freewrtie, cluster method (brainstorm)

Organize you info, Purpose & info, Logic & Ethics

9 Organizational Strategies

See Methods of development in the Handbook of Technical Communication pp 329

Sequential (in order)

Chronological (in order related to time)

Order of importance (increasing or decreasing the best for last)

General / Specific (general background before a specific or specific before general info.)

Division (break it up!)

Classification (group according to similarities)

Cause & effect (relationships between events...plausible not definite)

Comparison / contrast (compare proposals)

Spatial (describing space with or without visuals)

Writing the Draft

Parts of the Document (front matter, the bod, end matter) see pp 187 Dorbin for full list

Non linear Process, Drafting the body, Drafting the conclusion (Draft before the intro), Draft the intro, Purpose / objective, purpose, instruct, report, modivate, Scope (Scope of Work included not included), Statement of the problem (organize and list it in the intro., Summary - get the key info wether the reader reads it or not.