TripMedic emails

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TripMedic emails by Mind Map: TripMedic emails

1. General contact

1.1. Thank you - we will respond asap

1.1.1. agent replies

1.1.2. person added to mailchimp list

2. Consultation booked

2.1. To patient

2.1.1. Consultation booked

2.1.2. Consultation reminder (1 h before)

2.1.3. Consultation respected?

2.1.3.1. Feedback

2.1.4. person added to mailchimp list

2.2. To doctor

2.2.1. Consultation booked

2.2.2. Consultation reminder (1 h before)

2.2.3. Consultation respected?

2.2.3.1. Feedback

2.2.4. person added to mailchimp list

3. busdev: Doctor intake

3.1. Pending

3.1.1. After meeting or call: where to find more information (link to page on the website...)

3.1.2. 14 days after meeting - reminder

3.1.3. 2 months after meeting - reminder

3.2. Success

3.2.1. Welcome to TripMedic! How to set-up calendar / how to contact us...

3.2.2. person added to mailchimp list

4. busdev: Channel intake

4.1. Pending

4.1.1. After meeting or call: where to find more information (link to page on the website...)

4.1.2. 14 days after meeting - reminder

4.1.3. 2 months after meeting - reminder

4.2. Success

4.2.1. Welcome to TripMedic! How to use our service / how to contact us...

4.2.2. person added to mailchimp list

5. Consultation requested

5.1. Patient fills out intake form

5.1.1. Thank you - we will respond asap

5.1.1.1. call center calls person

5.2. Patient calls telephone number

5.2.1. Booking on phone

6. busdev: Mailchimp mailing lists

6.1. Monthly updates with news?

6.2. Wishes on holidays?

7. Other forms of digital communication...

7.1. Chat https://www.intercom.io/

7.2. SMS http://www.onereach.com/callcenter