Training Strategy

1. Tech Trends

1.1. TALC

1.2. Hype Cycle

1.3. Magic Quadrant

1.4. McLuhan's Tetrad

2. CRM

2.1. Analytics

3. Design Thinking

3.1. Positive Deviance

3.2. Ethnography

4. MBWA

5. Evaluation Data

6. Learner Experience Design

6.1. Empathy Mapping

6.2. Personas

7. Benchmarking

8. Job Market

8.1. Recruitment and Retention Strategy

9. Scanning

9.1. Weak Signals

9.2. Sentiment Analysis

9.3. PESTLE

10. Elevator Pitch

10.1. New node

11. Markets

11.1. Porter's Five Forces

11.2. SWOT

11.3. Boston Matrix

11.4. Ansoff Matrix

12. Which business are we in?

13. Business Plan

13.1. Strategic Plans

13.2. Goals Grid

13.3. Mission, Vision, etc

14. Audits

14.1. Content Strategy

15. Performance Management

15.1. Org Chart

15.2. Gap Analysis

15.3. Root Cause