DOC framework

1. Problems

1.1. availability

1.1.1. get what you need

1.2. validity

1.2.1. keep information up-to-date

1.3. focus

1.3.1. target to correct group

1.4. user friendly interface

1.4.1. do not discourage writers

1.5. diversity

1.5.1. be able process different kinds of sources

2. Ideas

2.1. classification

2.1.1. grouping

2.1.2. tagging

2.2. availability

2.2.1. searching

2.2.2. traversing

2.3. correctness

2.3.1. workflow

3. Action Points

3.1. experiences from other writers

3.2. validate by other users

4. Goals

4.1. education tool for newcomers

4.1.1. developers

4.1.2. solution experts

4.1.3. business partners

4.2. knowledge base for advanced users

4.2.1. solution experts

4.2.2. business

4.2.3. architects

4.2.4. stable developers

4.2.5. L2 support