1. BLOGS
1.1. CONVERSION
1.1.1. https://www.conversioner.com/conversion-optimization-blog
1.1.2. http://conversionxl.com
1.1.3. http://www.markinblog.com
1.1.4. http://unbounce.com/blog/
1.1.5. http://www.influenceatwork.com/
1.1.6. https://nudgr.io/blog/
1.1.7. http://www.conversion-rate-experts.com/learning-zone/
1.1.8. https://www.semrush.com/blog/
1.2. UX & RESEARCH
1.2.1. https://www.millwardbrowndigital.com
1.2.2. https://www.usertesting.com/blog/
1.2.3. http://www.uxbooth.com
1.2.4. http://www.subtextdigital.com/blog/
1.2.5. http://alistapart.com/article/never-show-a-design-you-havent-tested-on-users
1.2.6. https://www.smashingmagazine.com/2016/05/smashingconf-barcelona/
1.2.7. http://www.stby.eu
1.2.8. http://www.adcn.nl/#blog
1.2.9. http://blog.gfk.com/
1.2.10. http://janchipchase.com
1.2.11. http://www.uxmatters.com/mt/archives/2013/05/user-research-methods-has-beens-and-stars.php
1.2.12. http://www.usabilitybok.org/task-analysis
1.2.13. http://uxmastery.com
1.2.14. http://www.uxbooth.com
1.2.15. http://blog.usabilla.com/best-ux-articles-may-2016/
1.2.16. Introduction to Information Architecture
1.2.17. https://www.sitepoint.com/how-to-speed-up-your-ux-with-skeleton-screens/
1.2.18. http://info.careerfoundry.com/
1.3. DATA& ANALYTICS
1.3.1. https://www.accenture.com/us-en/analytics-index?c=ad_giusFY16_10000482&n=bac_0516
1.3.2. http://www.uxbooth.com
1.3.3. http://www.marketingfacts.nl/berichten/howto-succesvol-aan-de-slag-met-a-b-testen?utm_content=buffer1961c&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer
1.4. BEHAVIOR DESIGN
1.4.1. https://www.sueamsterdam.com/library/
1.5. CONTENT
1.6. STRATEGY
1.6.1. User journey mapping
1.6.1.1. https://desonance.wordpress.com/2010/06/16/customer-experience-mapping/
1.6.1.2. https://experiencinginformation.wordpress.com/2010/05/10/customer-journey-mapping-resources-on-the-web/
1.6.1.3. https://www.frankwatching.com/archive/2011/03/29/customer-journey-mapping-klantervaring-als-inspiratie-voor-strategie-en-ontwerp/
1.6.2. http://www.servicedesigntools.org/tools/8
1.7. OTHERS
1.7.1. https://whitneyhess.com/blog/2015/10/01/practice-ux-on-your-home-turf/
1.7.2. https://www.frankwatching.com
1.7.3. http://www.mckinsey.com/business-functions/marketing-and-sales/our-insights
1.8. DESIGN
1.8.1. Atomic design
1.8.1.1. http://atomicdesign.bradfrost.com/chapter-2/
1.8.1.2. http://www.emerce.nl/best-practice/atomic-design-volgende-stap-efficint-websiteonderhoud
1.8.1.3. http://www.emerce.nl/achtergrond/atomic-design-vervanger-van-de-huisstijlgids
1.8.2. https://www.fastcodesign.com/section/innovation-by-design
1.8.3. This site is dedicated to exposing the most engaging topics surrounding user experience, usability, user interface, and web design
1.9. MARKETING
1.9.1. https://www.marketingtechblog.com
2. TOOLING
2.1. REMOTE RESEARCH
2.1.1. Overview of remote testing tools
2.1.2. Mobile Remote testing
2.1.2.1. Invision integrated with Lookback
2.1.2.2. https://uxmag.com/articles/mobile-testing-toolbox-part-2
2.1.2.3. Lookback
2.1.3. Desktop remote testing
2.1.3.1. https://www.join.me/nl
2.1.4. Recruiting & Respondent admin
2.1.4.1. Ethnio
2.2. ANALYTICS
2.2.1. Actions speak louder than page views.
2.2.2. Amplitude
2.3. SURVEYS
2.3.1. Typeform
2.3.2. Survey Monkey
2.4. QUALITTAIVE DATA
2.4.1. SENTIMENT ANALYSIS
2.4.1.1. etuma
2.4.2. WORD COUNT FREQUENCY
2.4.2.1. http://wordcounttools.com
2.5. DESIGN
2.5.1. Prototypes & Wireframes
2.5.1.1. Atomic
2.5.1.2. https://www.uxpin.com
2.5.1.3. Marvel
2.5.1.4. http://www.justinmind.com
2.5.1.5. Principle
2.5.1.6. AVOCODE:Meet your teammates halfway. Share designs, improve them together, easily generate style guides and export resources in a heartbeat.
2.5.2. Atomic Design
2.5.2.1. http://patternlab.io
2.6. OTHER
2.6.1. User journey & more
2.6.1.1. http://www.tandemseven.com/ux360-customer-user-experience-software-tools/?nab=1
2.6.1.2. http://touchpointdashboard.com/?gclid=COKqzqKXrM0CFcQp0wodxzoPfg
2.6.2. Data Visualisation
2.6.2.1. http://www.easel.ly
2.6.2.2. https://infogr.am
2.6.2.3. http://www.chartblocks.com/en
2.6.2.4. http://timeline.knightlab.com
2.6.2.5. http://raw.densitydesign.org/?slide=features
2.6.2.6. https://public.tableau.com/s/download
2.6.2.7. http://slidebazaar.com/items/automobile-slides/
2.6.2.8. https://thenounproject.com/search/?similar=37784
2.6.3. mIXED METHODS RESEARCH TOOLING
2.6.3.1. Dedoose- A cross-platform app for analyzing qualitative and mixed methods research with text, photos, audio, videos, spreadsheet data and so much more.
2.7. USER RECRUITING
2.7.1. Hotjar Recruiter
2.7.2. Ethnio
2.8. TRANSCRIPTION
2.8.1. Cassette (still in Alpha). Try a demo : http://www.cassette.design/#landing
2.8.2. F4ANALYSE : The easiest way to write memos, code and analyze your interviews Import your transcripts, write your memos and summaries, develop your codesystem and code your interviews and export content with certain paragraphs.
3. Other
3.1. The pomodoro Technique
3.1.1. http://pomodorotechnique.com
3.1.2. https://zapier.com/blog/best-pomodoro-apps/
3.2. http://aneventapart.com/news
3.3. https://www.omg.nl/
4. MAGAZINES& JOURNALS
4.1. Journals
4.1.1. http://www.designresearchsociety.org/index.php/publications
4.2. Magazines
4.2.1. http://bno.nl
4.2.2. http://uxpamagazine.org/category/book-review/
4.2.3. https://uxmag.com
4.2.4. http://boxesandarrows.com
5. REFERENCE BOOKS
5.1. UX RESEARCH
5.1.1. http://designmind.frogdesign.com/2014/03/will-find-design-researchers-bookshelf/
5.1.2. Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
5.1.3. Interviewing Users by Steve Portugal
5.1.4. Validating product ideas by Tomer Sharon
5.1.5. The User Experience Team of One by Leah Buley
5.1.6. A designers Research Manual by Jenn + Ken Visocky
5.1.7. Just Enough Research by Erika Hall
5.1.8. Hidden in plain sight -HOw to crete extraordinary products for tomorrow's costumers by Jan Chipchase
5.1.9. The Routledge Companion to Design Research
5.1.10. http://dcc-edu.org
5.2. DESIGN
5.3. PSYCHOLOGY
5.3.1. PRE PERSUASION
5.3.1.1. http://bit.ly/28LgnMq
5.3.2. Influence: the psychology of persuasion; Robert Cialdini - Predictably Irrational; Dan Ariely - Thinking, fast and slow; Daniel Kahneman - Hooked; Nir Eyal
5.4. HOW TO WORK EFFECTIVELY
5.4.1. BUSY - BY TONY CRABE
5.4.2. Mind Maps for Business by Tony Buzan
5.4.3. Toolkit for Team Collaboration in Design research
6. PAPERS
6.1. RESEARCH DESIGN
6.1.1. The Role of Experimental Studies in Design Research
6.1.2. What is research design?
6.1.3. Design research quarterly
6.1.4. Demystifying Design Research
6.2. MOBILE & OMNI-CHANNEL
6.2.1. Mobile Special . 2017 Trends by Marketing facts
6.3. CONVERSION
6.3.1. Pricing Strategies
6.3.2. Conversion Optimisation
7. AGENCIES
7.1. DESIGN
7.1.1. https://www.72andsunny.com/
7.1.2. http://www.zuiderlicht.nl
7.2. SOCIAL DESIGN
7.2.1. Reframing Studio: http://www.reframingstudio.com/
7.2.2. http://www.stby.eu
7.2.3. http://www.thebeach.nu/nl/page/4594/the-beach-lokaal
7.3. MARKETING
7.4. CONTENT
7.4.1. Content kings Rotterdam
8. INSPIRATIONAL
8.1. http://www.reframingstudio.com/work
8.2. http://diytoolkit.org
8.3. Medium is a community of readers and writers offering unique perspectives on ideas large and small.
8.4. Belgium digital research insitute
9. AWARDS
9.1. awwwards - http://www.awwwards.com/
9.2. ...
10. METHODOLOGY
10.1. QUANTITATIVE
10.1.1. A/B TESTING
10.1.1.1. Multivariate test
10.1.1.2. Multi page test
10.1.1.3. Split testing
10.1.1.4. A/B TEST PLAN
10.1.1.4.1. http://conversionxl.com/how-to-build-a-strong-ab-testing-plan-that-gets-results/
10.1.1.4.2. http://bit.ly/28MXkD6
10.1.2. SURVEYS
10.1.2.1. Sampling
10.1.2.1.1. Client database sampling
10.1.2.1.2. Snowball sampling
10.1.2.1.3. Panel
10.1.3. WEB ANALYSIS
10.1.3.1. Heat maps
10.1.3.2. Google analytics
10.1.4. EYE TRACKING
10.1.5. TREE TESTING
10.1.6. KEYWORD ANALYSIS
10.1.7. LOSTNESS SCORE
10.2. QUALITATIVE
10.2.1. DESK RESEARCH
10.2.2. GUERILLA RESEARCH
10.2.2.1. Hallway studies
10.2.2.2. Exit poll
10.2.3. COMPETITION ANALYSIS
10.2.4. METHOD ACTING
10.2.5. USER TEST
10.2.5.1. Type
10.2.5.1.1. Remote
10.2.5.1.2. In person
10.2.5.1.3. Automated
10.2.5.1.4. Direct comparison testing
10.2.5.1.5. Objective comparison testing
10.2.5.2. Technique
10.2.5.2.1. Co-discovery
10.2.5.2.2. Thinking out loud
10.2.5.2.3. Usability testing
10.2.6. SESSION RECORDINGS
10.2.7. CONTENT AUDIT
10.2.8. INTERVIEWS
10.2.8.1. Cold Calling
10.2.8.2. Semi- structured phone interviews
10.2.8.3. Face2 Face Interviews
10.2.8.4. Active Listening
10.2.9. SENTIMENT ANALYSIS
10.2.9.1. Online class from Standford
10.2.9.1.1. https://class.coursera.org/nlp/lecture/145
10.2.9.2. Can be applied to:
10.2.9.2.1. Form analysis
10.2.9.2.2. Chat log analysis
10.2.9.2.3. Social Media listening
10.2.10. MOCKUP TEST& PROTOTYPE TESTING
10.2.11. INTERCEPT SURVEYS
10.2.12. EXPERT REVIEW
10.2.13. FOCUS GROUP
10.2.14. DIARY STUDY
10.2.15. LONGITUDINAL STUDY
10.2.16. TASK ANALYSIS
10.2.17. HEURISTIC EVALUATION
10.2.18. SCENARIOS
10.2.18.1. Scenarios are stories about how people would perform tasks in a planned system. … They act as a bridge between research and design, describing what a design needs to provide.
10.2.19. VIDEO CONTENT ANALYSIS
10.2.20. USER JOURNEY MAPPING & THE PURCHASING JOURNEY
10.2.21. PRODUCT TESTING IN THE WILD
10.2.21.1. Beyond-the-device testing
10.2.21.2. Destination-based testing
10.2.21.3. Participant-defined location
10.3. TIME AWARE RESEARCH
10.3.1. Live Recruiting
10.4. HAWTHORNE EFFECT
10.4.1. Effect dat veroorzaakt wordt doordat onderzoekspersonen zich in houding en gedrag proberen te voegen naar de gepercipieerde normen en verwachtingen. Alleen al het feit dat mensen weten dat ze geobserveerd worden, kan leiden tot veranderingen in houding en gedrag.
11. REPORTING EXAMPLES-
11.1. OTHERS
11.1.1. Omni-channel retail A Deloitte Point of View & Accenture
11.1.2. Going beyond data KPMG report