Knowledge resources

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Knowledge resources by Mind Map: Knowledge resources

1. BLOGS

1.1. CONVERSION

1.1.1. https://www.conversioner.com/conversion-optimization-blog

1.1.2. http://conversionxl.com

1.1.3. http://www.markinblog.com

1.1.4. http://unbounce.com/blog/

1.1.5. http://www.influenceatwork.com/

1.1.6. https://nudgr.io/blog/

1.1.7. http://www.conversion-rate-experts.com/learning-zone/

1.1.8. https://www.semrush.com/blog/

1.2. UX & RESEARCH

1.2.1. https://www.millwardbrowndigital.com

1.2.2. https://www.usertesting.com/blog/

1.2.3. http://www.uxbooth.com

1.2.4. http://www.subtextdigital.com/blog/

1.2.5. http://alistapart.com/article/never-show-a-design-you-havent-tested-on-users

1.2.6. https://www.smashingmagazine.com/2016/05/smashingconf-barcelona/

1.2.7. http://www.stby.eu

1.2.8. http://www.adcn.nl/#blog

1.2.9. http://blog.gfk.com/

1.2.10. http://janchipchase.com

1.2.11. http://www.uxmatters.com/mt/archives/2013/05/user-research-methods-has-beens-and-stars.php

1.2.12. http://www.usabilitybok.org/task-analysis

1.2.13. http://uxmastery.com

1.2.14. http://www.uxbooth.com

1.2.15. http://blog.usabilla.com/best-ux-articles-may-2016/

1.2.16. Introduction to Information Architecture

1.2.17. https://www.sitepoint.com/how-to-speed-up-your-ux-with-skeleton-screens/

1.2.18. http://info.careerfoundry.com/

1.3. DATA& ANALYTICS

1.3.1. https://www.accenture.com/us-en/analytics-index?c=ad_giusFY16_10000482&n=bac_0516

1.3.2. http://www.uxbooth.com

1.3.3. http://www.marketingfacts.nl/berichten/howto-succesvol-aan-de-slag-met-a-b-testen?utm_content=buffer1961c&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer

1.4. BEHAVIOR DESIGN

1.4.1. https://www.sueamsterdam.com/library/

1.5. CONTENT

1.6. STRATEGY

1.6.1. User journey mapping

1.6.1.1. https://desonance.wordpress.com/2010/06/16/customer-experience-mapping/

1.6.1.2. https://experiencinginformation.wordpress.com/2010/05/10/customer-journey-mapping-resources-on-the-web/

1.6.1.3. https://www.frankwatching.com/archive/2011/03/29/customer-journey-mapping-klantervaring-als-inspiratie-voor-strategie-en-ontwerp/

1.6.2. http://www.servicedesigntools.org/tools/8

1.7. OTHERS

1.7.1. https://whitneyhess.com/blog/2015/10/01/practice-ux-on-your-home-turf/

1.7.2. https://www.frankwatching.com

1.7.3. http://www.mckinsey.com/business-functions/marketing-and-sales/our-insights

1.8. DESIGN

1.8.1. Atomic design

1.8.1.1. http://atomicdesign.bradfrost.com/chapter-2/

1.8.1.2. http://www.emerce.nl/best-practice/atomic-design-volgende-stap-efficint-websiteonderhoud

1.8.1.3. http://www.emerce.nl/achtergrond/atomic-design-vervanger-van-de-huisstijlgids

1.8.2. https://www.fastcodesign.com/section/innovation-by-design

1.8.3. This site is dedicated to exposing the most engaging topics surrounding user experience, usability, user interface, and web design

1.9. MARKETING

1.9.1. https://www.marketingtechblog.com

2. TOOLING

2.1. REMOTE RESEARCH

2.1.1. Overview of remote testing tools

2.1.2. Mobile Remote testing

2.1.2.1. Invision  integrated with Lookback

2.1.2.2. https://uxmag.com/articles/mobile-testing-toolbox-part-2

2.1.2.3. Lookback

2.1.3. Desktop remote testing

2.1.3.1. https://www.join.me/nl

2.1.4. Recruiting & Respondent admin

2.1.4.1. Ethnio

2.2. ANALYTICS

2.2.1. Actions speak louder than page views.

2.2.2. Amplitude

2.3. SURVEYS

2.3.1. Typeform

2.3.2. Survey Monkey

2.4. QUALITTAIVE  DATA

2.4.1. SENTIMENT ANALYSIS

2.4.1.1. etuma

2.4.2. WORD COUNT FREQUENCY

2.4.2.1. http://wordcounttools.com

2.5. DESIGN

2.5.1. Prototypes & Wireframes

2.5.1.1. Atomic

2.5.1.2. https://www.uxpin.com

2.5.1.3. Marvel

2.5.1.4. http://www.justinmind.com

2.5.1.5. Principle

2.5.1.6. AVOCODE:Meet your teammates halfway. Share designs, improve them together, easily generate style guides and export resources in a heartbeat.

2.5.2. Atomic Design

2.5.2.1. http://patternlab.io

2.6. OTHER

2.6.1. User journey & more

2.6.1.1. http://www.tandemseven.com/ux360-customer-user-experience-software-tools/?nab=1

2.6.1.2. http://touchpointdashboard.com/?gclid=COKqzqKXrM0CFcQp0wodxzoPfg

2.6.2. Data Visualisation

2.6.2.1. http://www.easel.ly

2.6.2.2. https://infogr.am

2.6.2.3. http://www.chartblocks.com/en

2.6.2.4. http://timeline.knightlab.com

2.6.2.5. http://raw.densitydesign.org/?slide=features

2.6.2.6. https://public.tableau.com/s/download

2.6.2.7. http://slidebazaar.com/items/automobile-slides/

2.6.2.8. https://thenounproject.com/search/?similar=37784

2.6.3. mIXED METHODS RESEARCH TOOLING

2.6.3.1. Dedoose- A cross-platform app for analyzing qualitative and mixed methods research with text, photos, audio, videos, spreadsheet data and so much more.

2.7. USER RECRUITING

2.7.1. Hotjar Recruiter

2.7.2. Ethnio

2.8. TRANSCRIPTION

2.8.1. Cassette (still in Alpha). Try a demo : http://www.cassette.design/#landing

2.8.2. F4ANALYSE : The easiest way to write memos, code and analyze your interviews Import your transcripts, write your memos and summaries, develop your codesystem and code your interviews and export content with certain paragraphs.

3. Other

3.1. The pomodoro Technique

3.1.1. http://pomodorotechnique.com

3.1.2. https://zapier.com/blog/best-pomodoro-apps/

3.2. http://aneventapart.com/news

3.3. https://www.omg.nl/

4. MAGAZINES& JOURNALS

4.1. Journals

4.1.1. http://www.designresearchsociety.org/index.php/publications

4.2. Magazines

4.2.1. http://bno.nl

4.2.2. http://uxpamagazine.org/category/book-review/

4.2.3. https://uxmag.com

4.2.4. http://boxesandarrows.com

5. REFERENCE BOOKS

5.1. UX RESEARCH

5.1.1. http://designmind.frogdesign.com/2014/03/will-find-design-researchers-bookshelf/

5.1.2. Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

5.1.3. Interviewing Users by Steve Portugal

5.1.4. Validating product ideas by Tomer Sharon

5.1.5. The User Experience Team of One by Leah Buley

5.1.6. A designers Research Manual by Jenn + Ken Visocky

5.1.7. Just Enough Research by Erika Hall

5.1.8. Hidden in plain sight -HOw to crete extraordinary products for tomorrow's costumers by Jan Chipchase

5.1.9. The Routledge Companion to Design Research

5.1.10. http://dcc-edu.org

5.2. DESIGN

5.3. PSYCHOLOGY

5.3.1. PRE PERSUASION

5.3.1.1. http://bit.ly/28LgnMq

5.3.2. Influence: the psychology of persuasion; Robert Cialdini - Predictably Irrational; Dan Ariely - Thinking, fast and slow; Daniel Kahneman - Hooked; Nir Eyal

5.4. HOW TO WORK EFFECTIVELY

5.4.1. BUSY - BY TONY CRABE

5.4.2. Mind Maps for Business by Tony Buzan

5.4.3. Toolkit for Team Collaboration in Design research

6. PAPERS

6.1. RESEARCH DESIGN

6.1.1. The Role of Experimental Studies in Design Research

6.1.2. What is research design?

6.1.3. Design research quarterly

6.1.4. Demystifying Design Research

6.2. MOBILE & OMNI-CHANNEL

6.2.1. Mobile Special . 2017 Trends by Marketing facts

6.3. CONVERSION

6.3.1. Pricing Strategies

6.3.2. Conversion Optimisation

7. AGENCIES

7.1. DESIGN

7.1.1. https://www.72andsunny.com/

7.1.2. http://www.zuiderlicht.nl

7.2. SOCIAL DESIGN

7.2.1. Reframing Studio: http://www.reframingstudio.com/

7.2.2. http://www.stby.eu

7.2.3. http://www.thebeach.nu/nl/page/4594/the-beach-lokaal

7.3. MARKETING

7.4. CONTENT

7.4.1. Content kings Rotterdam

8. INSPIRATIONAL

8.1. http://www.reframingstudio.com/work

8.2. http://diytoolkit.org

8.3. Medium is a community of readers and writers offering unique perspectives on ideas large and small.

8.4. Belgium digital research insitute

9. AWARDS

9.1. awwwards - http://www.awwwards.com/

9.2. ...

10. METHODOLOGY

10.1. QUANTITATIVE

10.1.1. A/B TESTING

10.1.1.1. Multivariate test

10.1.1.2. Multi page test

10.1.1.3. Split testing

10.1.1.4. A/B TEST PLAN

10.1.1.4.1. http://conversionxl.com/how-to-build-a-strong-ab-testing-plan-that-gets-results/

10.1.1.4.2. http://bit.ly/28MXkD6

10.1.2. SURVEYS

10.1.2.1. Sampling

10.1.2.1.1. Client database sampling

10.1.2.1.2. Snowball sampling

10.1.2.1.3. Panel

10.1.3. WEB ANALYSIS

10.1.3.1. Heat maps

10.1.3.2. Google analytics

10.1.4. EYE TRACKING

10.1.5. TREE TESTING

10.1.6. KEYWORD ANALYSIS

10.1.7. LOSTNESS SCORE

10.2. QUALITATIVE

10.2.1. DESK RESEARCH

10.2.2. GUERILLA RESEARCH

10.2.2.1. Hallway studies

10.2.2.2. Exit poll

10.2.3. COMPETITION ANALYSIS

10.2.4. METHOD ACTING

10.2.5. USER TEST

10.2.5.1. Type

10.2.5.1.1. Remote

10.2.5.1.2. In person

10.2.5.1.3. Automated

10.2.5.1.4. Direct comparison testing

10.2.5.1.5. Objective comparison testing

10.2.5.2. Technique

10.2.5.2.1. Co-discovery

10.2.5.2.2. Thinking out loud

10.2.5.2.3. Usability testing

10.2.6. SESSION RECORDINGS

10.2.7. CONTENT AUDIT

10.2.8. INTERVIEWS

10.2.8.1. Cold Calling

10.2.8.2. Semi- structured  phone interviews

10.2.8.3. Face2 Face Interviews

10.2.8.4. Active Listening

10.2.9. SENTIMENT ANALYSIS

10.2.9.1. Online class from Standford

10.2.9.1.1. https://class.coursera.org/nlp/lecture/145

10.2.9.2. Can be applied to:

10.2.9.2.1. Form analysis

10.2.9.2.2. Chat log analysis

10.2.9.2.3. Social Media listening

10.2.10. MOCKUP TEST& PROTOTYPE TESTING

10.2.11. INTERCEPT SURVEYS

10.2.12. EXPERT REVIEW

10.2.13. FOCUS GROUP

10.2.14. DIARY STUDY

10.2.15. LONGITUDINAL STUDY

10.2.16. TASK ANALYSIS

10.2.17. HEURISTIC EVALUATION

10.2.18. SCENARIOS

10.2.18.1. Scenarios are stories about how people would perform tasks in a planned system. … They act as a bridge between research and design, describing what a design needs to provide.

10.2.19. VIDEO CONTENT ANALYSIS

10.2.20. USER JOURNEY MAPPING & THE PURCHASING JOURNEY

10.2.21. PRODUCT TESTING IN THE WILD

10.2.21.1. Beyond-the-device testing

10.2.21.2. Destination-based testing

10.2.21.3. Participant-defined location

10.3. TIME AWARE RESEARCH

10.3.1. Live Recruiting

10.4. HAWTHORNE EFFECT

10.4.1. Effect dat veroorzaakt wordt doordat onderzoekspersonen zich in houding en gedrag proberen te voegen naar de gepercipieerde normen en verwachtingen. Alleen al het feit dat mensen weten dat ze geobserveerd worden, kan leiden tot veranderingen in houding en gedrag.

11. REPORTING EXAMPLES-

11.1. OTHERS

11.1.1. Omni-channel retail A Deloitte Point of View & Accenture

11.1.2. Going beyond data KPMG report

11.2. USER RESEARCH FINDINGS-