1. REFERENCE BOOKS
1.1. UX RESEARCH
1.1.1. http://designmind.frogdesign.com/2014/03/will-find-design-researchers-bookshelf/
1.1.2. Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
1.1.3. Interviewing Users by Steve Portugal
1.1.4. Validating product ideas by Tomer Sharon
1.1.5. The User Experience Team of One by Leah Buley
1.1.6. A designers Research Manual by Jenn + Ken Visocky
1.1.7. Just Enough Research by Erika Hall
1.1.8. Hidden in plain sight -HOw to crete extraordinary products for tomorrow's costumers by Jan Chipchase
1.1.9. The Routledge Companion to Design Research
1.1.10. http://dcc-edu.org
1.2. DESIGN
1.3. PSYCHOLOGY
1.3.1. PRE PERSUASION
1.3.1.1. http://bit.ly/28LgnMq
1.3.2. Influence: the psychology of persuasion; Robert Cialdini - Predictably Irrational; Dan Ariely - Thinking, fast and slow; Daniel Kahneman - Hooked; Nir Eyal
1.4. HOW TO WORK EFFECTIVELY
1.4.1. BUSY - BY TONY CRABE
1.4.2. Mind Maps for Business by Tony Buzan
1.4.3. Toolkit for Team Collaboration in Design research
2. PAPERS
2.1. RESEARCH DESIGN
2.1.1. The Role of Experimental Studies in Design Research
2.1.2. What is research design?
2.1.3. Design research quarterly
2.1.4. Demystifying Design Research
2.2. MOBILE & OMNI-CHANNEL
2.2.1. Mobile Special . 2017 Trends by Marketing facts
2.3. CONVERSION
2.3.1. Pricing Strategies
2.3.2. Conversion Optimisation
3. AGENCIES
3.1. DESIGN
3.1.1. https://www.72andsunny.com/
3.1.2. http://www.zuiderlicht.nl
3.2. SOCIAL DESIGN
3.2.1. Reframing Studio: http://www.reframingstudio.com/
3.2.2. http://www.stby.eu
3.2.3. http://www.thebeach.nu/nl/page/4594/the-beach-lokaal
3.3. MARKETING
3.4. CONTENT
3.4.1. Content kings Rotterdam
4. INSPIRATIONAL
4.1. http://www.reframingstudio.com/work
4.2. http://diytoolkit.org
4.3. Medium is a community of readers and writers offering unique perspectives on ideas large and small.
4.4. Belgium digital research insitute
5. AWARDS
5.1. awwwards - http://www.awwwards.com/
5.2. ...
6. METHODOLOGY
6.1. QUANTITATIVE
6.1.1. A/B TESTING
6.1.1.1. Multivariate test
6.1.1.2. Multi page test
6.1.1.3. Split testing
6.1.1.4. A/B TEST PLAN
6.1.1.4.1. http://conversionxl.com/how-to-build-a-strong-ab-testing-plan-that-gets-results/
6.1.1.4.2. http://bit.ly/28MXkD6
6.1.2. SURVEYS
6.1.2.1. Sampling
6.1.2.1.1. Client database sampling
6.1.2.1.2. Snowball sampling
6.1.2.1.3. Panel
6.1.3. WEB ANALYSIS
6.1.3.1. Heat maps
6.1.3.2. Google analytics
6.1.4. EYE TRACKING
6.1.5. TREE TESTING
6.1.6. KEYWORD ANALYSIS
6.1.7. LOSTNESS SCORE
6.2. QUALITATIVE
6.2.1. DESK RESEARCH
6.2.2. GUERILLA RESEARCH
6.2.2.1. Hallway studies
6.2.2.2. Exit poll
6.2.3. COMPETITION ANALYSIS
6.2.4. METHOD ACTING
6.2.5. USER TEST
6.2.5.1. Type
6.2.5.1.1. Remote
6.2.5.1.2. In person
6.2.5.1.3. Automated
6.2.5.1.4. Direct comparison testing
6.2.5.1.5. Objective comparison testing
6.2.5.2. Technique
6.2.5.2.1. Co-discovery
6.2.5.2.2. Thinking out loud
6.2.5.2.3. Usability testing
6.2.6. SESSION RECORDINGS
6.2.7. CONTENT AUDIT
6.2.8. INTERVIEWS
6.2.8.1. Cold Calling
6.2.8.2. Semi- structured phone interviews
6.2.8.3. Face2 Face Interviews
6.2.8.4. Active Listening
6.2.9. SENTIMENT ANALYSIS
6.2.9.1. Online class from Standford
6.2.9.1.1. https://class.coursera.org/nlp/lecture/145
6.2.9.2. Can be applied to:
6.2.9.2.1. Form analysis
6.2.9.2.2. Chat log analysis
6.2.9.2.3. Social Media listening
6.2.10. MOCKUP TEST& PROTOTYPE TESTING
6.2.11. INTERCEPT SURVEYS
6.2.12. EXPERT REVIEW
6.2.13. FOCUS GROUP
6.2.14. DIARY STUDY
6.2.15. LONGITUDINAL STUDY
6.2.16. TASK ANALYSIS
6.2.17. HEURISTIC EVALUATION
6.2.18. SCENARIOS
6.2.18.1. Scenarios are stories about how people would perform tasks in a planned system. … They act as a bridge between research and design, describing what a design needs to provide.
6.2.19. VIDEO CONTENT ANALYSIS
6.2.20. USER JOURNEY MAPPING & THE PURCHASING JOURNEY
6.2.21. PRODUCT TESTING IN THE WILD
6.2.21.1. Beyond-the-device testing
6.2.21.2. Destination-based testing
6.2.21.3. Participant-defined location
6.3. TIME AWARE RESEARCH
6.3.1. Live Recruiting
6.4. HAWTHORNE EFFECT
6.4.1. Effect dat veroorzaakt wordt doordat onderzoekspersonen zich in houding en gedrag proberen te voegen naar de gepercipieerde normen en verwachtingen. Alleen al het feit dat mensen weten dat ze geobserveerd worden, kan leiden tot veranderingen in houding en gedrag.
7. BLOGS
7.1. CONVERSION
7.1.1. https://www.conversioner.com/conversion-optimization-blog
7.1.2. http://conversionxl.com
7.1.3. http://www.markinblog.com
7.1.4. http://unbounce.com/blog/
7.1.5. http://www.influenceatwork.com/
7.1.6. https://nudgr.io/blog/
7.1.7. http://www.conversion-rate-experts.com/learning-zone/
7.1.8. https://www.semrush.com/blog/
7.2. UX & RESEARCH
7.2.1. https://www.millwardbrowndigital.com
7.2.2. https://www.usertesting.com/blog/
7.2.3. http://www.uxbooth.com
7.2.4. http://www.subtextdigital.com/blog/
7.2.5. http://alistapart.com/article/never-show-a-design-you-havent-tested-on-users
7.2.6. https://www.smashingmagazine.com/2016/05/smashingconf-barcelona/
7.2.7. http://www.stby.eu
7.2.8. http://www.adcn.nl/#blog
7.2.9. http://blog.gfk.com/
7.2.10. http://janchipchase.com
7.2.11. http://www.uxmatters.com/mt/archives/2013/05/user-research-methods-has-beens-and-stars.php
7.2.12. http://www.usabilitybok.org/task-analysis
7.2.13. http://uxmastery.com
7.2.14. http://www.uxbooth.com
7.2.15. http://blog.usabilla.com/best-ux-articles-may-2016/
7.2.16. Introduction to Information Architecture
7.2.17. https://www.sitepoint.com/how-to-speed-up-your-ux-with-skeleton-screens/
7.2.18. http://info.careerfoundry.com/
7.3. DATA& ANALYTICS
7.3.1. https://www.accenture.com/us-en/analytics-index?c=ad_giusFY16_10000482&n=bac_0516
7.3.2. http://www.uxbooth.com
7.3.3. http://www.marketingfacts.nl/berichten/howto-succesvol-aan-de-slag-met-a-b-testen?utm_content=buffer1961c&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer
7.4. BEHAVIOR DESIGN
7.4.1. https://www.sueamsterdam.com/library/
7.5. CONTENT
7.6. STRATEGY
7.6.1. User journey mapping
7.6.1.1. https://desonance.wordpress.com/2010/06/16/customer-experience-mapping/
7.6.1.2. https://experiencinginformation.wordpress.com/2010/05/10/customer-journey-mapping-resources-on-the-web/
7.6.1.3. https://www.frankwatching.com/archive/2011/03/29/customer-journey-mapping-klantervaring-als-inspiratie-voor-strategie-en-ontwerp/
7.6.2. http://www.servicedesigntools.org/tools/8
7.7. OTHERS
7.7.1. https://whitneyhess.com/blog/2015/10/01/practice-ux-on-your-home-turf/
7.7.2. https://www.frankwatching.com
7.7.3. http://www.mckinsey.com/business-functions/marketing-and-sales/our-insights
7.8. DESIGN
7.8.1. Atomic design
7.8.1.1. http://atomicdesign.bradfrost.com/chapter-2/
7.8.1.2. http://www.emerce.nl/best-practice/atomic-design-volgende-stap-efficint-websiteonderhoud
7.8.1.3. http://www.emerce.nl/achtergrond/atomic-design-vervanger-van-de-huisstijlgids
7.8.2. https://www.fastcodesign.com/section/innovation-by-design
7.8.3. This site is dedicated to exposing the most engaging topics surrounding user experience, usability, user interface, and web design
7.9. MARKETING
7.9.1. https://www.marketingtechblog.com
8. TOOLING
8.1. REMOTE RESEARCH
8.1.1. Overview of remote testing tools
8.1.2. Mobile Remote testing
8.1.2.1. Invision integrated with Lookback
8.1.2.2. https://uxmag.com/articles/mobile-testing-toolbox-part-2
8.1.2.3. Lookback
8.1.3. Desktop remote testing
8.1.3.1. https://www.join.me/nl
8.1.4. Recruiting & Respondent admin
8.1.4.1. Ethnio
8.2. ANALYTICS
8.2.1. Actions speak louder than page views.
8.2.2. Amplitude
8.3. SURVEYS
8.3.1. Typeform
8.3.2. Survey Monkey
8.4. QUALITTAIVE DATA
8.4.1. SENTIMENT ANALYSIS
8.4.1.1. etuma
8.4.2. WORD COUNT FREQUENCY
8.4.2.1. http://wordcounttools.com
8.5. DESIGN
8.5.1. Prototypes & Wireframes
8.5.1.1. Atomic
8.5.1.2. https://www.uxpin.com
8.5.1.3. Marvel
8.5.1.4. http://www.justinmind.com
8.5.1.5. Principle
8.5.1.6. AVOCODE:Meet your teammates halfway. Share designs, improve them together, easily generate style guides and export resources in a heartbeat.
8.5.2. Atomic Design
8.5.2.1. http://patternlab.io
8.6. OTHER
8.6.1. User journey & more
8.6.1.1. http://www.tandemseven.com/ux360-customer-user-experience-software-tools/?nab=1
8.6.1.2. http://touchpointdashboard.com/?gclid=COKqzqKXrM0CFcQp0wodxzoPfg
8.6.2. Data Visualisation
8.6.2.1. http://www.easel.ly
8.6.2.2. https://infogr.am
8.6.2.3. http://www.chartblocks.com/en
8.6.2.4. http://timeline.knightlab.com
8.6.2.5. http://raw.densitydesign.org/?slide=features
8.6.2.6. https://public.tableau.com/s/download
8.6.2.7. http://slidebazaar.com/items/automobile-slides/
8.6.2.8. https://thenounproject.com/search/?similar=37784
8.6.3. mIXED METHODS RESEARCH TOOLING
8.6.3.1. Dedoose- A cross-platform app for analyzing qualitative and mixed methods research with text, photos, audio, videos, spreadsheet data and so much more.
8.7. USER RECRUITING
8.7.1. Hotjar Recruiter
8.7.2. Ethnio
8.8. TRANSCRIPTION
8.8.1. Cassette (still in Alpha). Try a demo : http://www.cassette.design/#landing
8.8.2. F4ANALYSE : The easiest way to write memos, code and analyze your interviews Import your transcripts, write your memos and summaries, develop your codesystem and code your interviews and export content with certain paragraphs.
9. Other
9.1. The pomodoro Technique
9.1.1. http://pomodorotechnique.com
9.1.2. https://zapier.com/blog/best-pomodoro-apps/
9.2. http://aneventapart.com/news
9.3. https://www.omg.nl/
10. MAGAZINES& JOURNALS
10.1. Journals
10.1.1. http://www.designresearchsociety.org/index.php/publications
10.2. Magazines
10.2.1. http://bno.nl
10.2.2. http://uxpamagazine.org/category/book-review/
10.2.3. https://uxmag.com
10.2.4. http://boxesandarrows.com
11. REPORTING EXAMPLES-
11.1. OTHERS
11.1.1. Omni-channel retail A Deloitte Point of View & Accenture
11.1.2. Going beyond data KPMG report