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Student Technology Helpdesk by Mind Map: Student Technology
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Student Technology Helpdesk

Wi-Fi Troubleshooting

Map of Wifi Campus Coverage

Process of /release /renew

Downloadable batch file?

Password resets

Point of Contact (Beth Wheeler)

Why won't my password work anymore?

How do I reset my password?


Contact Person (Haley Carter)

North GA Blackboard Problems

eLearning 24hr tech support contact info

Computing Labs

ACTT Center


Galileo Problems, Contact: Teresa

Proposed new lab in Academic 4

Email (home page section)

Mobile Email Setup

iOS (iPhone/iPad)

Windows Phone 7



Explain why PC/Mac Clients can't use outlook

PRIORITY! GSC Email Attachments

DO NOT CLICK OPEN when accessing attachments from GSC email

Process: How to open/save/upload attachments using OWA

Banner Web

Banner Web Contact Info

FAQ Content written by Academic Advising

Microsoft Office


Change line spacing

how to insert page numbers

where's my word count


Making charts


print several slides to page

add video file to powerpoint

add youtube to powerpoint



Link to installation instructions

Computer Usage Policies

Copy of GSC Computer and Network Usage Police 2007

Privacy Policy

Free Microsoft Software for Students

License Agreement

Real Version

Simplified Version

Link to site in portal

How to install

Office 2011 (Mac)

Office 2008 (Mac)

Office 2010 (Windows)

Office 2007 (Windows)

Windows XP (32 bit)

Windows XP (64 bit)

Windows 7 (64 bit)

Windows 7 (32 bit)

Virtual Lab

Contact Person ( Lance Hundt)

Link to website

Student Tech News (home page section)

Working on increasing bandwidth on campus

New computing lab in new academic building

Expanded Home Folder for Students

Mac Lab coming in new academic building


Application for Employment form (fillable PDF?)

information on Student Technology Helpdesk position (salary, hours, etc)

How to use Campus Computers

Home Folder

Previous File Versions

Backups available for two weeks!

Capacity (1GB for Students)

GSC Menu

Shared Class Files



Print Quotas, How many prints do we have per semester?, How can I get more prints?, Do my prints roll over?, Why don't my prints roll over?, New node

How to Print..., Single/Double Sided, Color/B&W, Where are my prints?


Suggested topics?

Inaccurate information?



Student Contributions?

Student Technology Helpdesk Staff

Helpdesk Staff Profiles

Andrew Wilkinson

Wesley Guevara

Cameron Spath

Lance Murphy

Shaun Capuy

Rebar Amedi

Chris Allen

Contact Information

Contact Us

Phone number



link twitter to facebook, so that only updating facebook is required

About Us

Mission Statement

Computer Buying Guide

Anti-Piracy Awareness

Sites for legal free music, software, and movies.

Sites for public domain images and music.


How to access your flash/usb drive

Programming Tutorials

JavaScript and Client-Side Programming

Useful for ITEC (Web Design) classes and Computer Science classes.

(X)HTML, CSS, and Web Design

Useful for ITEC (Web Design) and Computer Science classes.

PHP and Server-Side Programming

Useful for ITEC (Web Design) Classes.

MySQL and Database Design

Useful for ITEC (Database Design) classes.

Creating and Configuring a WAMP/WIMP/LAMP Server

Somewhat useful for ITEC classes.