Empathy
by Simon Huijghe
1. type of text
1.1. instructional
1.2. advice
1.3. recommend
1.4. inform
2. respect
2.1. appreciation <->
2.2. take care of
2.2.1. structure
2.2.2. words used
2.2.3. transparency
3. writer
3.1. wants to be read
4. reader
4.1. expectations
4.2. peer group
4.2.1. student
4.2.2. boss
4.2.3. colleague