House of Lapland Experience
by Lilja Gisladottir
1. Chinese tourist needs
1.1. Food and drink - A mix of Chinese and Finnish
1.1.1. Traditional Finnish food
1.1.2. Cook what they pick/catch
1.2. Nature
1.2.1. Clean air
1.2.2. Different wildlife to china
1.2.3. Relaxing environment
1.3. Authentic cultural experiences
1.4. Experience thing that you can only do in Lapland
2. Value
3. Different thinking
3.1. Parting gift
3.2. Authentic and personalized service
3.3. Private photographer
4. Company
4.1. CEO - Tommy
4.1.1. Backup presenter 1
4.2. Designer - Tien
4.2.1. Presenter 1
4.3. Coordinator - Lilja
4.3.1. Presenter 2
4.4. Customer relations - Iris
4.4.1. Backup presenter 2
5. Cross cultural relationships
5.1. Chinese/Finnish Relationships
5.2. International companies
5.2.1. Travel agencies
5.2.2. Tour guides
5.3. Cultural differences
6. Tours
6.1. Berry Picking
6.1.1. Blueberries
6.1.2. Lingberries
6.1.3. Cloudberries
6.1.4. Strawberries
6.1.5. Blackberries
6.2. Sami
6.3. Reindeer
6.3.1. Sami reindeer herders
6.3.2. Reindeer farm
6.4. Husky
6.4.1. Husky farm in summer
6.5. Nature
6.5.1. Different to China
6.5.2. Forest
6.5.3. Rivers
6.5.4. Clean air
6.6. Midnight sun
6.7. Unique experience
6.7.1. Only in Finnish Lapland
6.8. Handmade Gifts
6.9. Sauna
6.9.1. Unique to Finland
6.9.2. Good for health
6.10. Fishing/Hunting
6.10.1. Traditional Sami methods
6.10.2. Eat what you catch