MANAGEMENT
by Franceska Malaj
1. What managers do
1.1. guide the organizations toward goal accomplishment
1.2. Train and develop team members
1.3. Provide performance feedback
1.4. Monitor and control
1.5. Trasform tangible + intangible resources
2. What they DON'T do
2.1. Don't do the work themselves
3. How to transform resources into valuable good
3.1. Work together
3.2. Deal with enquiries
3.3. Make transactions work
4. Tasks
4.1. Planning
4.2. Organizing
4.3. Leading
4.4. Controlling
5. Definition
5.1. Process that consists in organizing and coordinating business activities in order to achieve objectives.
6. Role
6.1. Mintzberg identified three general management roles
6.1.1. Interpersonal Role
6.1.2. Informational Role
6.1.3. Decisional Role