1. Sub-factor 2B
1.1. Survey compatible w/ DoD Cyber Security
1.1.1. Risk Management
1.1.1.1. We have 3 options
1.1.1.1.1. We Will Provide Secure Hosting
1.1.2. Resotration
1.1.2.1. We will have an hourly, daily, and weekly back up
2. Sub-factor 1A
2.1. Demo ability provide survey w/ secured access worldwide
2.1.1. HTML, CSS, JavaScript, AJAX and PHP
2.1.2. Secure login for new/existing users
2.1.3. Discuss HTML 5 and PHP statistics
2.1.3.1. PHP is used by 81.8% of all the websites whose server-side programming language we know.
2.1.4. Trained team in User Experience Design and Web Development
2.1.5. Discuss how we plan to secure PHP and Hosting
3. Sub-factor 1B
3.1. Demo ability to provide 24/7 web access to members
3.1.1. Quality Assurance prior to uploading to site
3.1.2. We will have failsafe servers (2) using Load Balancing Cloud Techniques to make sure we have 24/7 access even in case of an emergency
3.1.3. Dedicated team of developers that will respond to survey issue requests within 48hrs
3.1.4. Will use support ticket software to address bugs and issues
4. Sub-factor 2A
4.1. Demo ability to provide customized survey
4.1.1. HTML, CSS, JavaScript, AJAX and PHP
4.1.2. Content writers and editors using Agile Methodology to iterate early and often to receive stakeholder feedback prior to uploading v1.
4.1.3. Drip-Feed campaign for reminders
4.1.4. All survey questions will be editable
5. Sub-factor 3C
5.1. Demo reporting capabilities
5.1.1. Capture survey questions electronically into database
5.1.2. Provide reporting to specific stakeholders to ensure 60% response goal target
5.1.3. Ability to export reports to Excel/PDF
6. Sub-factor 3E
6.1. Demo ability to provide consultation and survey troubleshooting
6.1.1. Using support system
6.1.2. Using ticketing system with Low, High Priority Tickets
6.1.3. Dedicated staff to respond to tickets via email and instant messenger.