Online Reputation Management
by Nicholas Tseng
1. Organizations
1.1. Hotels
1.1.1. Boutique
1.1.2. Chain
1.2. Resorts
1.3. Motels
2. Criteria
2.1. Amenities
2.2. Comfort
2.3. Distance
2.4. Safety
2.5. Price
3. Social media
3.1. Facebook
3.2. TripAdvisor
3.3. Expedia
3.4. Hotels.com
3.5. Twitter
4. Consumers
4.1. Tourists
4.2. Travelers
4.3. Locals
4.4. Groups
4.5. B2B