Request bank Dhofar to share the status updates and project progress to deliver the API to Omantel. (Expected date as per the shared planed will be on 30 of October 2019)
by Omantel Telecommunications
1. Give training to Sales team and Customer experience
2. Knowledge based (Call Center) to be informed
3. Security Team to discus the integration with IT team internally
4. Baran proposed to let bank Dhofar give a loan directly to customer as Omantel will work as agent
5. Credit collection team to confirm the billing presenting
6. Finance Team , to share what the type of reporting that needs and formatting
7. IT Team, study the system visibility and preparation for API, since we have sample of the IN/Out put parameters
8. Marketing, To provide Business requirements (High level) and validation requirements
9. Manual Process will be decide on based on bank Dhofar timeline update
10. Revenue Assurance should be aware of the process that will take
11. Include online store (e-shop) to plan for 2020 to add on the road map same process
