Dell's global supply chain
by Nando Van Looy
1. Downloading software
1.1. Microsoft
1.2. Norton Utilities
1.3. Other software applications
1.4. According to the customer
2. Boxing Line
2.1. Protective foam
2.2. Label
2.2.1. Order nummer
2.2.2. Tracking code
2.2.3. System type
2.2.4. Shipping code
3. Loading to pallet
3.1. Facilities
3.1.1. Time of arrival
3.1.2. What pallet
3.1.3. What address
4. Charter
4.1. China Airlines 747
4.1.1. 1 of the 6 factories (ex.Penang)-> Taipei ->Nashville
4.2. 25.000 notebooks weekly
5. Shipping
5.1. Tenured by UPS
5.2. UPS tracking system
5.3. 4 days after order
6. Order management system
6.1. Special features
6.2. Personal information
6.3. Shipping address
6.4. Credit Card information
6.5. Billing address
7. Production System
7.1. Mail to 1 of the 6 factories (ex. Penang)
7.2. Provided by SLCs
7.2.1. Staging areas
7.2.2. Just-in-time manufactering
7.2.3. Multiple suppliers
7.3. Communication with SLC
7.3.1. Every 2 hour
7.4. Receiving the ordered parts
7.4.1. 90 minutes
8. Codesigning
8.1. Dell engineers
8.1.1. The customer's needs
8.1.2. Required technologies
8.2. Taiwanese notebook designers(ODM)
8.2.1. Motherboard and case
8.2.2. Basic functionality