Dell's global supply chain

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Dell's global supply chain by Mind Map: Dell's global supply chain

1. Order management system

1.1. Special features

1.2. Personal information

1.3. Shipping address

1.4. Credit Card information

1.5. Billing address

2. Production System

2.1. Mail to 1 of the 6 factories (ex. Penang)

2.2. Provided by SLCs

2.2.1. Staging areas

2.2.2. Just-in-time manufactering

2.2.3. Multiple suppliers

2.3. Communication with SLC

2.3.1. Every 2 hour

2.4. Receiving the ordered parts

2.4.1. 90 minutes

3. Codesigning

3.1. Dell engineers

3.1.1. The customer's needs

3.1.2. Required technologies

3.2. Taiwanese notebook designers(ODM)

3.2.1. Motherboard and case

3.2.2. Basic functionality

4. Demand Shaping

4.1. Reshape the customer's demand

5. Assemblation

5.1. All parts

5.2. Labels

6. Downloading software

6.1. Microsoft

6.2. Norton Utilities

6.3. Other software applications

6.4. According to the customer

7. Boxing Line

7.1. Protective foam

7.2. Label

7.2.1. Order nummer

7.2.2. Tracking code

7.2.3. System type

7.2.4. Shipping code

8. Loading to pallet

8.1. Facilities

8.1.1. Time of arrival

8.1.2. What pallet

8.1.3. What address

9. Charter

9.1. China Airlines 747

9.1.1. 1 of the 6 factories (ex.Penang)-> Taipei ->Nashville

9.2. 25.000 notebooks weekly

10. Shipping

10.1. Tenured by UPS

10.2. UPS tracking system

10.3. 4 days after order