Negotiation Excellence: Successful Deal Making
by Christian Zapata
1. 1. Planning and Preparation for Effective Negotiation
2. 2. Setting (and Choosing) the Table: The Influence of the Physical Environment in Negotiation
3. 4. Creativity in Negotiations
4. 5. Social Capital in Negotiation: Leveraging the Power of Relational Wealth
5. 6. Trust Building, Diagnosis, and Repair in the Context of Negotiation
6. 7. Power and Influence in Negotiations
7. 8. Power and Influence in Sales Negotiation
8. 9. Negotiation Strategy
9. 10. Personality and Negotiation
10. 11. Judgment Bias and Decision Making in Negotiation
11. 12. The Role of Gender in Negotiation
12. 13. Mindfully Managing Emotions and Resolving Paradoxes in the Context of Negotiations
13. 14. Physiology in Negotiations
14. 15. Understanding Negotiation Ethics
15. 16. Navigating International Negotiations: A Communications and Social Interaction Style (CSIS) Framework
16. 17. Building Intercultural Trust at the Negotiating Table
17. 18. Indian Negotiation Style: A Cultural Perspective
18. 19. Negotiating the Renault-Nissan Alliance: Insights from Renault’s Experience
19. 20. The Arcelor and Mittal Steel Merger Negotiations
20. 21. The Emotional Underbelly of Collaboration: When Politics Collide with Need
21. 23. The Role of Communication Media in Negotiations
22. 24. Negotiation via (the New) Email