INFORMATION  COMMUNICATION TECHNOLOGY ( ICT )

1. ELECTRONIC MAIL

1.1. TRANSMIT AND RECEIVE DIGITAL INFORMATION.

1.2. Email is the most common form of electronic communication.

1.3. Emails are ideal because attachments such as files and pictures can be sent along with the email.

1.4. Businesses and organizations usually have an inside provider they use to setup email accounts for their employees, clients and other personnel.

2. TELEPHONE CONFERENCING

2.1. Telephone conferencing allows you to plug one party into another party.

2.2. Organizations and businesses utilize telephone conferences when they have audio portions for participants to listen to.

2.3. Phone conferences function as listen-only sessions or allow listeners to participate

2.4. Participants are connected into a telephone conference by being phoned; they also have the option of calling into the conference with a code or special number to bridge the call

2.5. telephone and video conferencing may be combined when cameras and microphones are not available.

3. VIDEO CONFERENCING

3.1. Video conferencing is ideal for business communication when different persons may need to be reached across the country or across different time zones.

3.2. Video conferencing uses a camera, microphone monitor, loudspeakers and an Internet connection.

3.3. This equipment allows you to see, listen and speak with one another; you can also communicate without leaving home offices.

4. FACSIMILE

4.1. was more common before electronic mail came along

4.2. Faxes are still viable for many information transactions and at times, are often the preferred method of communication for businesses and organizations

4.3. A fax is sent over a telephone network

4.4. Information that is sent over a telephone network travels through the phone line and is picked up by the receiving fax machine

4.5. Fax machines can also be digital, meaning the transmission may be sent over a wireless connection and picked up by the recipient's fax machine.