Wenta Incubators

1. Free filter coffee/tea through sponsor?

2. Clients to be encouraged to use Wenta Online to network with other businesses within the Wenta network - whether they are new start-ups or growing businesses. Further community building events to be held within hubs.

3. Exploration of other revenue streams as well as the introduction of set package deals for usage. Sponsorship of desks within facilities from local businesses or colleges/universities.

4. Current package offered and terms of use are too prescriptive and implies inflexibility.

4.1. Flexible terms to be introduced. Simplified usage packages to be offered - Basic, Medium, Premium with a set free usage package still available to pre-starts and start-ups.

5. Heavy branding - relative to Wenta/MI and corporate - but not inspirational to entrepreneurs.

5.1. Minimal branding throughout our facilities - Decor and artwork to be inspirational to entrepreneurs - quotes, visuals - interesting decor. Less corporate, more quirky, modern and trendy visuals that stimulate the mind.

6. Access to on-site business advisor when users need it.

6.1. Access to on-site business advisor as and when they need it as well as increased access to more 'industry' specific advice - through Wenta Online/talks at regular networking events (mentors from local companies dropping in) etc.

7. Minimal interaction with hub clients where the workspace is situated within a hub premises.

8. Limited free coffee/tea from kettle.

9. Wifi connection - basic connection/poor.

9.1. Increased wifi strength.

10. Loud users of the facility on phone calls causing distractions to other users - a current problem.

10.1. Introduction of 'phone booths' for noise reduction and to offer privacy space to business owners.

11. Lack of games/facilities for break out areas and facilities that help to inspire or relax those running a business.

11.1. Sponsorship to be obtained - table football game etc?

12. Limited social events arranged for users of our incubators

12.1. Regular social events to be organised quarterly.

13. Revenue steam - dependent purely on the number of people staying within the facility for longer than 3 months, trading etc.

14. Adjustable lighting for ambience in certain areas - e.g soft seating area - inspirational setting.

15. Under its own 'My Incubator' brand - causing confusion to clients - too many brands.

15.1. To be branded under the 'Wenta' brand or 'btc brand' (Stevenage) for simplification.

16. Lack of community networking opportunities - demise of enterprise clubs, lack of space and parking in some hubs to host events.

16.1. Increased networking opportunities to be introduced - both in-person (networking events with special guests) and online (utilising the new Wenta Online community portal) - Groups to be set up for our shared workspace facilities and members to be informed of this when joining.

17. Target market: Pre-starts and start-ups only.

17.1. Pre-starts, start-ups and also those generally needing flexible workspace - creating further opportunities within our shared workspace facilities. Should lead to increased footfall also.

18. Workspace offered is too corporate - environment has an 'old' feel with clunky PCs, large desks that are unneccesary and limited storage space

18.1. Revamped workspace - smaller desks, trendier feel, furniture to offer 2-in-1 solutions e.g cabinet space with storage for coats etc. 'Home away from Home' feel to be introduced - warm and cosy community but minimal apparatus. Practical solutions.

19. Plug ports - messy.

19.1. Cable covers to be invested in.

20. Large desks - taking up most of the available space. Limited soft-seating areas and space for networking or re-charging.

20.1. Smaller desks to be introduced, soft seating areas to be created and 'chill-out'/'re-charge' areas.

21. 'Incubator' - not a widely recognised term nowawdays - was popular about 5-6 years ago.

21.1. 'Shared workspace', 'Collaborative workspace', 'Co-working space' - are more current terms.

22. All sites need to be near good transport links, situated in a central location for footfall or offer free parking facilities in order to be used regularly.

22.1. Potters Bar - bus services and limited parking available. Bus services run from train station to the facility.

22.2. Watford - limited parking and in remote location.

22.3. Stevenage - in walking distance of local train station, limited parking, bus services regular.

22.4. Ware - accessible on site of HRC, direct and easy access for students and staff at HRC, limited parking, bus services regular.

23. Limited and restricted workspace - clumped together deskspace.

23.1. Introduction of 'pods' for singlular use.

24. Lighting - restricted and can be intrusive - corporate feel.