PSO
by mohammad sholehhudin
1. Engineering/Project
1.1. KOM
1.1.1. Resource
1.1.2. Existing vs Planning
1.2. PMP (Project Management)
1.3. TSA
2. Tools
2.1. Cloud Monitoring
2.2. Tracing Tools (Signalling & Payload)
2.3. Access to VSS Data directly
2.4. OSS ERA as Single Dashboard FM
2.5. CM Tools
3. Quality
3.1. Business Process
3.2. PMP
3.3. ARQ
3.4. Join Meeting Regular
4. Corporate/M2M
4.1. Release
4.2. Complain Handling
4.3. Tools & Performance
4.4. Potential Data Management
4.5. ORM
5. NCRM
5.1. Tools Remedy (Batch Multiple ARQ)
5.2. Closing ARQ
6. IT
6.1. Provisioning new NE
6.2. Product Release
6.3. Mediation
6.4. Optim
7. Region
7.1. Business Process
7.1.1. SOW
7.1.2. SOP/SMP
7.1.3. Sharing Session
7.1.4. Policy
8. Telkom/Telin/Sigma
8.1. ORM
8.2. SLA
8.3. Escalation
8.3.1. Ticketing
8.3.2. NOC Tsel to NOC Telin
8.3.3. NOC Tsel to NOC Telkom
9. Product (Marketing & PT)
9.1. Product Release
9.1.1. SLA
9.1.2. Process (UAT, FNI, Roll-out)
9.2. Complain Handling
9.3. ORM
9.3.1. Vendor
9.3.2. IT & Product
9.4. Tools & Performance
9.4.1. CM
9.4.2. Analysis
9.5. Potential Data Management
10. Auditor
10.1. Nodin
10.2. ARQ
10.3. MoP
10.4. Execution Report
11. Regulator
11.1. Trust+ Positif (implement RPZ)
11.2. LIMS
12. SOC/NOC/BO
12.1. Tools Monitoring
12.1.1. Alarm / FM
12.1.2. Alerting
12.2. Escalation Process
12.2.1. KPI (Attach, PDP) Already exist : SGSN, GGSN, Internet Upstream Not yet exist : F5, DNS Gi