E-learning course module: Strategies on how to get better at small talk
by M Patterson
1. Here is an example of people teaching other people: https://youtu.be/13r0by_uX4Q
1.1. KPI's
2. Here is an example of what it means to have an engaging conversation: https://youtu.be/Melen3EKmCk
2.1. Included
2.2. Included
2.3. Excluded
3. 9. Know that other people feel weird
3.1. What does it mean to know that other people feel weird?
3.2. What this means is that we all have come across a time in our lives when we have felt shy, scared, or uncertain. It is okay to feel shy or uncertain sometimes. It will happen, but just remember that you are not alone.
3.3. Here is an example of people overcoming shyness : https://youtu.be/2yRVP9PHnEE
4. 4. Read the news paper
5. 1. Be engaged with your partner
5.1. So what does this mean to be engaged in a conversation? This means that you must demonstrated that you are interested in conversing with your partner. You must be able to show that you are interested in what they have to say. Every one wants to be listened to.
6. 8. Ask, " what's keeping you busy these days"
6.1. So why do we need to ask this question?
6.1.1. Project specifications
6.1.2. End User requirements
6.1.3. Action points sign-off
6.2. Because it gives the opportunity to choose what they want to focus on such as family, a new hobby, or a new life change.
6.2.1. Here is an example of choosing what to focus on:https://youtu.be/u4tWu871odw
7. 6. Copy a good conversationalist
7.1. How do we copy a good conversationalist?
7.2. One way to do this is to try to remember some of the questions they may of asked, how they followed up on answers and remember what they did when they had a silent moment.
7.3. Here is an example of a good conversationalist:https://youtu.be/uiHoIobp5ZI
8. 2. Ask open ended questions
8.1. What are open ended questions? They are questions that require a response and allows for more conversation of a subject or topic matter.
8.1.1. Materials
8.1.2. Personel
8.1.3. Services
8.1.4. Duration
8.2. Here is an example of how to ask open ended questions: https://youtu.be/LeKOH_vMvjA
9. 3. Allow your conversation partner to teach you something
9.1. Okay, so what does this mean?
9.1.1. Dependencies
9.1.2. Milestones
9.2. When we allow other people to teach us something, we are really saying that we want the opportunity to learn something from them.
9.2.1. Schedule
9.2.2. Budget