Knowledge Management

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Knowledge Management by Mind Map: Knowledge Management

1. Accelerators

1.1. Leadership

1.1.1. Driving force

1.1.2. Alignment to the mission and vision

1.2. Technology

1.3. People

1.3.1. KM Network

1.3.1.1. KM Champions

1.3.1.2. Moderators

1.3.2. Employees

1.4. Processes

1.4.1. R&R

1.4.2. Reporting & Analytics

1.5. Communication & Branding

1.5.1. Testimonials

1.5.2. Dashboards

2. Knowledge transfer

2.1. Combining together different kinds of knowledge

2.2. Gaining knowledge from outer sources

2.2.1. SME Talks

2.2.2. Best practices within the industry

3. Integration

3.1. Employee Life cycle

3.1.1. Onboarding

3.1.2. HR

3.1.3. Payroll

3.1.4. Admin

3.1.5. L&D (Pre & Post training )

3.1.6. Coaching & Mentoring

3.2. Business Excellence

3.2.1. Improvement in Processes/SOPs

4. Benefits

4.1. Individual

4.1.1. Increase knowledge skills,competencies

4.1.2. Increase productivity

4.2. Team

4.2.1. Better team capability

4.2.2. Cross functional knowledge sharing

4.3. Organisation

4.3.1. Sharing of Best Practice

4.3.2. Sustainable growth

4.3.2.1. Better internal process and systems

4.3.2.2. Developing central repository

4.3.2.3. Designing innovative strategies

4.3.2.4. Reduce reinventing the wheel

4.3.2.5. Increase in Organisational productivity

5. KM Portal-JAM

5.1. Forms

5.1.1. Audios, Videos and Templates

5.1.1.1. Recovery, Accounts, HR

5.1.1.2. Refinance and IT

5.1.1.3. Other Verticals

5.2. Vertical-wise Group

5.2.1. Chats

5.2.2. Polls

5.2.3. Review by peers-Likes & Comments

5.2.4. Share

5.3. Leadership Talk/Expert opinions

5.4. External News flash

6. Knowledge

6.1. Tacit knowledge

6.1.1. Experimental knowledge

6.1.1.1. Case studies

6.1.1.2. Best Practices

6.1.1.3. New project executions

6.1.2. Dealing with situations

6.1.2.1. eg; Solving NPA, Dealing with difficult situations

6.2. Explicit Knowledge

6.2.1. Documented processes

6.2.2. Disseminate and reapply through the organization

7. Myths

7.1. Just a new idea

7.2. Extra work for HR/L&D

7.3. Just a way to present knowledge